Service Advisor - Lexus of East AucklandArmstrong'sListed 6 days agoLocationAuckland City, AucklandJob TypeFull timeDurationPermanentDescriptionJoin a market-leading companyAttractive base salary + commissionWe are excited to announce the opening of our Lexus dealership, the newest addition to our growing portfolio of 17 world-class brands across 17 dealership locations.Located on the Ti Rakau Drive strip in East Auckland, this state-of-the-art, luxury dealership will join our existing Mercedes-Benz, Mazda, Nissan, Peugeot, and Citroen dealerships, serving an established and loyal client base.Our brand-new Lexus dealership offers the perfect opportunity for automotive professionals eager to be part of a growing luxury market. You'll have the chance to work in a stunning, purpose-built facility designed to provide a premium customer experience, all under the guidance of an experienced dealer principal committed to excellence.We are looking for an exceptional Service Advisor with strong automotive knowledge and experience to join our team. In this pivotal role, you will be the key to delivering an outstanding service experience for our valued customers. Your responsibilities will include coordinating and scheduling service appointments, engaging with customers to understand their vehicle needs, and seamlessly communicating with our technicians to ensure efficient and accurate service delivery.Why Join Us?Excellent earning potential - Base + Commission + Car!Play a key role in the launch of this new Lexus dealership!Represent one of the world's leading luxury automotive brands.Work in a brand-new, state-of-the-art dealership tailored to Lexus' high standards.Enjoy support and mentorship from an experienced dealer principal and a dedicated team.Ongoing training and developmentCareer advancement opportunities - We promote internally!What you'll be doing:Maintaining a high level of customer service at all timesEnsuring that all customers are greeted politely in the service reception areaActing swiftly on any necessary repairs for customers' vehicles and communicating the associated costs clearlyCollaborating with other departments to ensure the needs of both retail clients and internal teams are metCompleting all necessary paperwork, time clocking, and administrative tasks for each jobEnsuring that relevant customer, dealership or warranty authority documentation is completed for each jobWhat we are looking for:Min 3 years experience in the same or similar in the automotive industryDealership experience and automotive knowledgeProfessional interpersonal and communication skillsExcellent organisation and time management skillsAbility to multi-task and prioritiseA customer-centric mindset with a focus on providing exceptional serviceAbility to work collaboratively within a team environmentA Full NZ Drivers LicenseWe are currently only accepting applications from candidates within New ZealandApply Today! If you're ready to be part of this exciting journey, apply now to join our team and make an impact from day one!
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