We have an exciting opportunity for a Service Advisor to join the team at Auckland City Toyota Mt Wellington! About the role: As our dedicated Service Advisor, you will be the vital link between our technicians and our valued customers, ensuring seamless communication and excellent service delivery. Your primary responsibility will be to understand and address each customer's unique needs, providing expert guidance throughout the service process. You will manage daily bookings, clearly communicate service details to customers, and ensure our technicians have the necessary information to perform their tasks efficiently. We pride ourselves on offering knowledgeable advice and exceptional service at every step. Join us in delivering an outstanding customer experience! We're offering: Remuneration package tailored to reflect your experience, including a great incentive program The opportunity to develop your Customer Service and Technical skills A key position in a supportive team environment Brand specific training and head office support We are looking for: Previous Service Advisor experience, or similar in an Automotive Dealership environment is essential Exceptional customer service Experience working in a fast paced customer service environment Strong attention to detail and accuracy, for invoicing and administration duties Excellent time management skills Great computer skills and systems knowledge A full valid NZ drivers license * We are currently only accepting applications from candidates within New Zealand If you are looking to build your career with a successful long standing market leader and you meet the above skills and requirements, we would love to hear from you. Apply Now with your CV!