Service Advisor

We are on the hunt for a bubbly person with great customer service skills for the role of Service Customer Care at our large purpose-built service facility in Penrose. The center redefines the customer experience around vehicle servicing needs. We are looking for an enthusiastic individual who thrives on customer experience and always gives their best version of themselves. This is a perfect role for either someone from within the service industry who wants to get on board with a company on the move with opportunities to grow or someone with similar experience in another industry wanting to get into the automotive sector.Key Responsibilities:Answering customer inquiries and providing advice and recommendations relating to the service and repair of their vehiclesMaking service bookings for our franchised brandsMeeting and greeting clients and processing check-insMaintaining an accurate record of customer interactionsUpdating customer records and contact detailsAlways maintaining a professional approach to our clientsLiaising with the workshop to ensure customer experience is metAbout You:You will have a welcoming approach.Ability to multitask and deal with pressure at times.Confident around operating motor vehicles.NZ resident with the correct paperwork for employment.Strong attention to detail and accuracy.History of reliable work ethic.Ability to work Saturdays as per roster.This is a great opportunity to work with a fantastic locally-owned business that values its employees and offers internal growth opportunities first. If this sounds like you, please apply with your CV and cover letter.
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