Service Advisor - Armstrong'S Botany

Service Advisor - Armstrong's Botany

Benefits:

Represent a leading dealership group

Receive an attractive salary package (Base + Commissions)

Company vehicle

Supportive team environment

Brand-specific training

Growth opportunities

You enjoy face-to-face interactions with customers at the most important time, servicing your vehicle! Your role will involve coordinating and scheduling service appointments, liaising with customers to understand their vehicle needs, and effectively communicating with our technicians to ensure timely and accurate service delivery.

Responsibilities:

Schedule and manage service appointments, optimising workshop efficiency

Welcoming customers and effectively communicating vehicle needs

Accurately document vehicle issues, providing detailed information to the technicians for diagnostics and repairs

Provide accurate cost estimates and clearly explain service options to customers, obtaining approval before proceeding with any work

Coordinate loan vehicles

Process service orders, invoicing

Requirements:

Min 3 years experience in the same or similar in the automotive industry

Dealership experience and automotive knowledge

Professional interpersonal and communication skills

Excellent organisation and time management skills

Ability to multi-task and prioritise

A customer-centric mindset with a focus on providing exceptional service

Ability to work collaboratively within a team environment

A Full NZ Drivers License, or international equivalent required

To apply, please submit your CV and cover letter outlining your relevant experience and why you would be the ideal candidate for this role.

To learn more about Armstrong's, please go to our website.

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