Service Administrator - South Island (Fixed-Term Until End Of Jan 2026)

Details of the offer

We're looking for the very best talent to join us, and in return we offer a fast-paced and collaborative working environment, where we're committed to fostering innovation and putting the customer at the heart of everything we do.
If you have exceptional administrative skills with a passion for cars, we have the role for you!

Fixed Term role until 31/1/2026 working full-time (40-hours per week)
Office hours with flexible work times
Christchurch Airport based

About the role:
Based at the Christchurch airport, you will support the South Island Service Manager with all administrative tasks in relation to the maintenance and damage of the fleet across all brands throughout the Pacific.
You will be expected to work efficiently, effectively, and professionally in a team environment to maintain a culture of service excellence and accomplish organisational goals under limited supervision.
Key responsibilities will include but are not limited to:

Answering phone enquiries and providing breakdown assistance when necessary
Processing accident reports and quotes in applicable internal systems
Raising, maintaining, and receipting Purchase Orders
Ordering parts where applicable
Processing invoices for payment in applicable internal systems
Liaising with vehicle repairers on quotes and invoices where applicable
Liaising with internal and external customers in relation to accident damage
Attending company/manufacturer training as necessary
Supporting other local Managers with administrative tasks where required
Adhering to Company Quality Assurance and Guidelines
Conducting work in a safe manner, complying with Occupational Safety, Health & Environmental policies, procedures and being familiar with emergency evacuation procedures to eliminate or minimise workplace health and safety risks. This includes the reporting of all accidents, near accidents and hazards.
Having an in-depth knowledge of ABG Systems and an understanding of the current policies and procedures.

Required skills and qualities:
To be successful in this position you will:

Have previous experience in an administration role, with previous experience within the Car Rental/Automotive industry being advantageous.
Possess intermediate to advanced level Microsoft Office skills – Word, Excel, and Outlook.
Exhibit excellent communication (verbal and written) and customer service skills.
Demonstrate first-rate interpersonal skills with a positive and enthusiastic approach to work.
Show flexibility and adaptability in a constantly changing environment.
Have a proactive approach with high-level problem-solving skills and attention to detail.
Hold a full driver's licence.

What we offer:

Monday to Friday position with flexible start times
Wellbeing programme including life insurance and superannuation options
Competitive salary
Discounts within Avis Budget Group and our partners
Stepping-stone to NZ-wide & global opportunities to build your career with Avis Budget Group

Our fantastic team needs your support so if you are ready to make a difference to keep our fleet GOING, click Apply Now!
About Us:
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

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Nominal Salary: To be agreed

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