Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role....
As the Senior Wedding & Events Coordinator along with the Events Sales Manager you will be responsible for growing the events and accommodation business within corporate, social and wedding markets. You will be responsible for selling the venue, though personal selling, proactive business development presentation and raising the reputation of the venue.
Key Responsibilities:
Ensure all telephone, personal, and written enquiries are dealt with promptly, in a friendly manner, and in line with Company Standard.
Handle a variety of event enquiries ranging from professional meetings to private functions and weddings.
Manage the upcoming business on the books and support the coordinator.
Possess a warm, personable nature, a can-do attitude, and an exceptional eye for detail.
Be confident, enjoy client relationship building, and have clear planning and organisational skills.
Be passionate, driven, and focused on achieving optimum results with a proactive approach to work.
Excellent communication skills, both written and spoken, are essential.
Balance multiple activities with demanding timescales in a reactive environment.
Attend and host Wedding Open Days/Evenings throughout the year and participate in Wedding Fayres on behalf of the company.
Deputise for the Event Sales Manager in their absence, ensuring weekly sales records are recorded and distributed.
Take an active role in converting wedding enquiries, understanding package allocations, and adding benefits to secure bookings.
Manage the sales office efficiently, ensuring function sheets are distributed and general office management is maintained.
Confirm all events with relevant final details obtained, deposits processed, and documentation sent to clients and communicated to the rest of the hotel.
Actively convert customer enquiries into confirmed sales to develop future and repeat business, contributing to the hotel's profitability.
Work flexible hours over 7 days to meet the demands of the business.
Previous hotel experience is preferred, along with knowledge of Opera & Thynk, although full training will be given to the right candidate.
What's in it for you…. At Harbour Hotels, we are committed to providing exceptional hospitality while creating a vibrant, enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
Excellent progression opportunities within the Harbour Hotels Group.
Individual and bespoke career and progression pathways.
Competitive salary across all roles.
Unique on-the-job training and development with opportunities for internal promotions within any of our properties.
Hotel stay and Food and Beverage discounts across the Harbour Hotels Group.
Access to an exciting benefits and discount platform.
Employee Assistance Program.
Stylish boutique uniform specially designed for Harbour Hotels.
Meals included while on duty.
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up-to-date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
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