Senior User Experience / Product DesignerWe're looking for a Senior UX / Product Designer who understands music production techniques and/or DJing, to help us design products loved by producers like Timbaland and Disclosure.Benefits of working with us:Meaningful work designing products loved by millions of artists/DJs around the world.Flexible, hybrid working environment with great perks and gear.Open, collaborative, supportive, friendly culture.About Serato:Serato is one of the world leaders in audio software for professional DJs and musicians. Artists such as Major Lazer, Disclosure, Questlove, and Timbaland regularly use and love our products. We are based in central Auckland.About the role:We are currently looking for a highly organised and collaborative Senior User Experience or Product Designer to join our team. This is a hands-on role to help Serato research, design, and test our world-leading software products and website. Working closely with the Lead Product Designer, Product UI Designers, Web/Experience Designers, and Product Owners, your role is to help the team understand our users, design the right thing, and then design the thing, right. You will mainly be working on new features for our complex existing products; this is not a 0-1 product design role.You will be working on our flagship products Serato DJ and our newer production tools Serato Studio and Serato Sample, as well as our website, account, and payment platform.As our Senior UX Designer, you will be expected to drive and oversee activities such as:Identifying design problems and working with the team to devise solutions through prototyping.Planning and implementing user research, design research (prototype testing), and usability testing.Documenting and presenting research findings through reports, presentations, or workshops.Translating concepts into user flows, wireframes, mock-ups, and prototypes.Researching, analysing, and developing user profiles/personas.As a senior member of the team, we expect that you are comfortable mentoring and coaching less experienced members, working collaboratively, and being a good team player. You should be able to give and receive feedback - you are not a solo artist.You will employ a strong understanding of UX best practices, self-directed research, and 'keeping up' on industry trends, and most importantly, be an advocate for UX and design thinking across all Serato business units.Essential skills for this role:Experience working within a cross-discipline design and development team.Proficiency in Sketch, Figma, or similar prototyping tools.Proven experience in conducting usability tests.Proven experience in conducting primary research, i.e., empathy interviews.Strong written and presentation skills.Experience in planning and managing your own projects.Experience with designing for web and mobile.Strong interaction design skills such as wireframing, user flows, and customer journey mapping.Experience in designing complex apps would be advantageous.Knowledge and appreciation of a wide range of music.Understanding of music production techniques.Perks of working at Serato:Health insurance.Music studio/band rooms.DJ and music production gear library you can borrow from.Coffee machines, nice kitchen, snacks, drinks, and pizza.Learning opportunities and training.Social activities and special interest groups.Good work/life balance.Nice powerful computers and modern collaboration tools.We always do what's best for the user/customer.At Serato, our culture is of the utmost importance, and finding someone who can integrate well with the team and company, sharing our values of having fun while working hard and continually improving, is key.We have a hybrid work-from-home/office culture with anchor days that require people to come into our Auckland office weekly; this is an Auckland-based role.If you love design and music and want to work in a high-performing team at a company with a great culture, this could be the role for you.
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