About The Role | Te mahiAn exciting opportunity awaits an outstanding Senior Spa Therapist to join the team at the beautiful and modern Moss Spa, within the Sudima Queenstown Five Mile complex in the Five Mile Shopping Centre.We are looking for a passionate and customer focused therapist who is willing to exceed guest's expectations with memorable spa treatments and service.This is a permanent full time role with a guaranteed minimum 30 hours per week, with a pay rate of $31.61 per hour.Responsibilities | Nga haepapaWork flexibly across weekdays, weekends and public holidaysDeliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable mannerDeliver a high level of service to all guestsMaintain equipment and sample inventory of productsEnsure client database is kept up to date and is correctKeep a clean and stocked roomSuggest and promote retail products or additional servicesUphold hygiene standards and follow health and safety regulationsApply best practices and keep up to date with market trendsReceiving bookings, arranging appointments and maintaining client recordsAbout you | Ko koe teneiNZQF Level 4 qualification, or at least three years of relevant experienceIn some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.Qualified CIBTAC or ITEC equivalentProven work experience as a Spa therapistPassionate about Spa and Luxury TreatmentsHands on experience in massage techniques, manicures, pedicures, waxing and face/body therapiesExperience in sales will be considered an assetExcellent knowledge of English languageCommunication and customer service skillsDemonstrated team player with strong communication skillsPositive attitudeUser level computer skillsHe kura te tangata - We are all valuedStaff discounts at our hotels, restaurants and spas across our networkStaff, family and friends rates at our hotelsFree onsite parkingExcellent reward & recognition eventsService and anniversary gifts and benefitsWellbeing programme including Health insurance discountsPaid training and individual Employee Development PlansTraining towards NZQA qualifications and our very own online digital learning platformFree Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employmentWho We Are - Ko Wai MatouHind Management builds, operates and manages high performing award-winning hotel, restaurant, bar and spa businesses. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously.Hind Management received HRD's Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We're looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that's passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at ******. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.E MANAWANUI ANA MATOU - WE CAREKA WHAI MATOU I TE TIKA - WE DO THE RIGHT THINGKA MAHI TAHI MATOU - WE WORK TOGETHER
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