Position: Senior Salesforce Functional Consultant
Datacom Location: Anywhere across NZ and Australia with a Datacom office.
Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help them to use the power of tech to innovate and grow.
About the Role (Your Why) The Salesforce Senior Functional Consultant is responsible for the development and delivery of industry-specific systems mostly aligned to projects, building and installing turnkey business solutions. You will work as part of Datacom's internal Salesforce team (the role isn't a client-facing position), enabling you to be an integral part of our growing team to meet the demand we see for Salesforce. As a Salesforce Senior Functional Consultant, you will be a key member of the team, bringing extensive, hands-on experience implementing Salesforce. You will also be able to draw in customer needs and offer resolutions leveraging the breadth of the Salesforce application. Initially, you will be able to sink your teeth into an exciting green fields project.
What You'll Do Apply deep understanding of the Salesforce application and deliver high-quality, detailed technology solutions through consulting project activities.Conduct business analysis, facilitating workshops with stakeholders to tease out requirements and convert them into technical specifications inspired by Salesforce best practices.Create solutions using configuration and declarative tools on the Salesforce platform.Provide post-implementation support of customer environments.Develop custom Salesforce modifications utilizing recognized best practice methods that meet expectations and stand up to peer and external audit and review.Handle technical responsibilities, including problem identification, system architecture definition, design, implementation, testing, and solution deployment.Engage in project management activities including interaction with stakeholders, cost/schedule monitoring, and documentation.Understand systems that have several external interactions and dependencies, and/or the data that flows through the systems.Support peers by undertaking peer-reviews and providing constructive feedback of work to help maintain high standards overall.Take the technical lead if required.Lead UAT sessions with stakeholders and gather feedback for final adjustments.Define and deliver custom applications using LWC, Apex, and Visualforce.What You'll Bring At least 3+ years of Salesforce.com knowledge.Minimum of 3 years experience providing professional services, particularly as a Functional Consultant, with the Salesforce platform and delivering solutions within the Salesforce toolset across sales, service, and community cloud.Ability to identify gaps between current and desired end-states, analyze, isolate and interpret business needs, and develop appropriate Salesforce solutions.In-depth knowledge of Salesforce flow, data model, and declarative tools.Experience with declarative enhancement tools in Salesforce such as Flows, Process Builder, Formulas, Validation Rules, and Schema Builder.System and Solution Architecture design (functional & technical).Experience with configuration, Flows, customization, programming with Salesforce Apex, Lightning Components, and implementing new instances of Salesforce.Hands-on development of VisualForce, Apex classes, APIs, and Salesforce controls.Practical deployment knowledge of VisualForce, Salesforce configurations, Apex classes, APIs, and Salesforce controls.Proven experience with automation languages, practices, and toolsets.Ability to interact and network with stakeholders in own area of expertise and build productive customer relationships.Salesforce Certified Sales and/or Service Cloud and Administrator.Salesforce Analytics & Shield experience.Broad academic knowledge of information technology/business management and/or business concepts and products.Why Join Us Here at Datacom? Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses. You'll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, ensuring you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
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