Retail Assistants (Retail & Consumer Products)
Karen Walker's eccentrically elegant style has established a stellar international following for her ready-to-wear, eyewear, jewellery, bags, and fragrance.
Karen's signature energy and optimism define the label. Her designs cleverly play with cultural subtext, juxtaposing luxe and street, masculine and feminine, folk and utility, creating pieces that are both directional and wearable: Maggie Gyllenhaal, Adele, Lorde, Priyanka Chopra, Rihanna, Gigi Hadid, Michelle Obama, and Lady Gaga count themselves amongst the formidable roster of celebrity fans.
Her influence has seen her consistently ranked for the past seven years in The Business of Fashion's powerhouse BoF 500, reflecting her position as a global industry figure shaping the future.
The role:
We are actively recruiting a highly skilled and energetic Senior Sales Associate to join our high-performing team at our Flagship Boutique in Newmarket and Ponsonby Boutique in Auckland. Reporting to the Management team, the successful candidate will be hands-on while actively collaborating with the team ensuring all KPIs and metrics are met. This role will be advocates for brand ambassadorship and actively foster long-term relationships with our community and wider retail teams.
Our successful candidate will continually nurture, inspire, and assist in driving our Ponsonby boutique from strength to strength. You will be versed in store operations and strive to be a leader in customer service and retail.
Newmarket: Candidates must be able to work Sundays.
Ponsonby: Candidates must be able to work weekends.
In your application, you must specify which location you are applying for.
How you will contribute:
Actively utilize CRM stratagem to engage, develop and maintain interactions with our community while building a strong network of clients
Consistently strive to overachieve set sales budgets and KPIs
Use product knowledge and internal training tools to maximize and drive sales
Ensure VM presentation standards meet company guidelines and requirements all while reflecting the brand
Ensure housekeeping standards are maintained in accordance with company guidelines
Embody all areas of brand ambassadorship with a demonstrated passion for the company
Positively contribute to company culture – you will be warm, positive & forward-thinking
Assist the wider retail team with all retail operational and inventory management duties
Support all store processes and compliance
Key Requirements:
Proven experience as a seasoned Retail Sales Associate or similar role. Experience in a high-end retail environment desirable but not essential
Exceptional and elevated communication and interpersonal skills
Excellent organizational and time management skills
Competency in Microsoft Suite and POS systems including inventory management software
Strong attention to detail and demonstrated initiative
Ability to work autonomously as well as part of a wider team
Ability to work flexible hours, weekends inclusive
Why work with us:
Competitive remuneration packages
Generous discounts and opportunities for regular commissions and wardrobe allowances
Regular and ongoing training to support you and your team
Opportunity to work with one of New Zealand's most prestigious designers
Work with a highly experienced, warm & welcoming team
Career development and advancement opportunities
To be considered you must be a NZ permanent resident or citizen.
Recognizing and developing exceptional talent is at the core of our recruitment process. At Karen Walker, we are committed to developing an inclusive culture and environment that celebrates diversity and equality. By embracing our brand's heritage DNA, we promote these values in all forms and create a safe environment for all employees, applicants, and our community.
Due to the high volume of interest, only shortlisted candidates will be contacted.
#J-18808-Ljbffr
