Retail Assistants (Retail & Consumer Products)Karen Walker's eccentrically elegant style has established a stellar international following for her ready-to-wear, eyewear, jewellery, bags, and fragrance.Karen's signature energy and optimism define the label. Her designs cleverly play with cultural subtext, juxtaposing luxe and street, masculine and feminine, folk and utility, creating pieces that are both directional and wearable: Maggie Gyllenhaal, Adele, Lorde, Priyanka Chopra, Rihanna, Gigi Hadid, Michelle Obama, and Lady Gaga count themselves amongst the formidable roster of celebrity fans.Her influence has seen her consistently ranked for the past seven years in The Business of Fashion's powerhouse BoF 500, reflecting her position as a global industry figure shaping the future.The role:We are actively recruiting a highly skilled and energetic Senior Sales Associate to join our high-performing team at our Flagship Boutique in Newmarket and Ponsonby Boutique in Auckland. Reporting to the Management team, the successful candidate will be hands-on while actively collaborating with the team ensuring all KPIs and metrics are met. This role will be advocates for brand ambassadorship and actively foster long-term relationships with our community and wider retail teams.Our successful candidate will continually nurture, inspire, and assist in driving our Ponsonby boutique from strength to strength. You will be versed in store operations and strive to be a leader in customer service and retail.Newmarket: Candidates must be able to work Sundays.Ponsonby: Candidates must be able to work weekends.In your application, you must specify which location you are applying for.How you will contribute:Actively utilize CRM stratagem to engage, develop and maintain interactions with our community while building a strong network of clientsConsistently strive to overachieve set sales budgets and KPIsUse product knowledge and internal training tools to maximize and drive salesEnsure VM presentation standards meet company guidelines and requirements all while reflecting the brandEnsure housekeeping standards are maintained in accordance with company guidelinesEmbody all areas of brand ambassadorship with a demonstrated passion for the companyPositively contribute to company culture – you will be warm, positive & forward-thinkingAssist the wider retail team with all retail operational and inventory management dutiesSupport all store processes and complianceKey Requirements:Proven experience as a seasoned Retail Sales Associate or similar role. Experience in a high-end retail environment desirable but not essentialExceptional and elevated communication and interpersonal skillsExcellent organizational and time management skillsCompetency in Microsoft Suite and POS systems including inventory management softwareStrong attention to detail and demonstrated initiativeAbility to work autonomously as well as part of a wider teamAbility to work flexible hours, weekends inclusiveWhy work with us:Competitive remuneration packagesGenerous discounts and opportunities for regular commissions and wardrobe allowancesRegular and ongoing training to support you and your teamOpportunity to work with one of New Zealand's most prestigious designersWork with a highly experienced, warm & welcoming teamCareer development and advancement opportunitiesTo be considered you must be a NZ permanent resident or citizen.Recognizing and developing exceptional talent is at the core of our recruitment process. At Karen Walker, we are committed to developing an inclusive culture and environment that celebrates diversity and equality. By embracing our brand's heritage DNA, we promote these values in all forms and create a safe environment for all employees, applicants, and our community.Due to the high volume of interest, only shortlisted candidates will be contacted.
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