Skip to contentRetail Assistants (Retail & Consumer Products)Full timeKaren Walker's eccentrically elegant style has established a stellar international following for her ready-to-wear, eyewear, jewellery, bags, and fragrance.Karen's signature energy and optimism define the label. Her designs cleverly play with cultural subtext, juxtaposing luxe and street, masculine and feminine, folk and utility, creating pieces that are both directional and wearable. Maggie Gyllenhaal, Adele, Lorde, Priyanka Chopra, Rihanna, Gigi Hadid, Michelle Obama, and Lady Gaga count themselves amongst the formidable roster of celebrity fans.Her influence has seen her consistently ranked for the past seven years in The Business of Fashion's powerhouse BoF 500, reflecting her position as a global industry figure shaping the future.The role:We are actively recruiting a highly skilled and energetic Senior Sales Associate to join our high-performing team at our Boutique in Ponsonby, Auckland. Reporting to and supporting the Management team, the successful candidate will be hands-on while actively collaborating to ensure all KPIs and metrics are met. This role will be an advocate for brand ambassadorship, operational, and customer service excellence.Our successful candidate will continually nurture, inspire, and assist in driving our Ponsonby boutique from strength to strength. You must be versed in store operations and strive to be a leader in customer service and retail.Candidates must be able to work both weekend days.How you will contribute:Actively utilize CRM stratagem to engage, develop, and maintain interactions with our community while building a strong network of clients.Consistently strive to overachieve set sales budgets and KPIs.Use product knowledge and internal training tools to maximize and drive sales.Ensure VM presentation standards meet company guidelines and requirements all while reflecting the brand.Ensure housekeeping standards are maintained in accordance with company guidelines.Embody all areas of brand ambassadorship with a demonstrated passion for the company.Positively contribute to company culture – you will be warm, positive & forward-thinking.Assist the wider retail team with all retail operational and inventory management duties.Support all store processes and compliance.Key Requirements:Proven experience as a seasoned Retail Sales Associate or similar role is essential. A background in a high-end retail environment is desirable.Exceptional and elevated communication and interpersonal skills.Excellent organizational and time management skills.Experience in inventory management.Competency in Microsoft Suite and POS systems including inventory management software.Strong attention to detail and demonstrated initiative.Ability to work autonomously as well as part of a wider team.Ability to work flexible hours, weekends inclusive.Why work with us:Competitive remuneration packages.Generous discounts and opportunities for regular commissions and wardrobe allowances.Regular and ongoing training to support you and your team.Opportunity to work with one of New Zealand's most prestigious designers.Work with a highly experienced, warm & welcoming team.Career development and advancement opportunities.Roster 40 hours a week, Sunday to Thursday.To be considered you must be a NZ permanent resident or citizen.Recognizing and developing exceptional talent is at the core of our recruitment process. At Karen Walker, we are committed to developing an inclusive culture and environment that celebrates diversity and equality. By embracing our brand's heritage DNA, we promote these values in all forms and create a safe environment for all employees, applicants, and our community.Due to the high volume of interest, only shortlisted candidates will be contacted.Your application will include the following questions:How many years' experience do you have as a sales associate?Do you have customer service experience?Do you have experience in a sales role?Do you have visual merchandising experience?Do you have experience with inventory management?Which of the following statements best describes your right to work in New Zealand?Do you have experience using point of sale (POS) software?How much notice are you required to give your current employer?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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