At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Join our Surgical Robotics team as a Senior Robotic Clinical Support Specialist and lead the clinical engagement and utilization of the Hugo Robotic Assisted Surgery System in Auckland, New Zealand. In this pivotal role, you will oversee system installations, train and support surgical teams, and manage the robotic program within your account. Additionally, you will play a key role in raising awareness and expanding our surgeon base by promoting the Hugo RAS System.
Reporting to the Senior Robotic Clinical Supervisor for Surgical Robotics ANZ, you will work closely with internal and external stakeholders to support and drive the utilisation of the Hugo RAS system.
Responsibilities may include the following and other duties may be assigned:
Managing installation activities
Working closely with Medtronic Field Service Engineers and hospital staff to prepare the operating room for the Medtronic robot
Developing an inventory plan for robotic procedures
Training hospital staff to clean and sterilize reusable robotic instruments
Developing, coordinating, and executing surgeon and OR team training plans
Delivering the Hugo RAS Customer Training Program
Working with internal stakeholders to arrange proctored cases as needed
Maintaining ongoing Hugo RAS system coaching and continuous improvement initiatives
Tracking milestones to showcase the value delivered by the Hugo RAS program
Raising awareness for robotic surgery in your account and broader territory
Supporting clinical engagement in key opportunities
Supporting technology adoption by attending non-Hugo RAS system cases with target surgeons
Data management and reporting
Delivering Quarterly Business Reviews
Required Knowledge and Experience:
Bachelor's degree
Demonstrable experience in clinical setting or capital equipment sales
Operating Room knowledge or experience
Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery
Experience in change management
Physical Job Requirements: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
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