Are you a people person who loves variety and challenge?
Have the skills to support Team Leader in the day to day running of retail to increase sales and implement operational processes?
Want to join a great organisation AND make a difference in your community?
About the Family Stores:
Our nationwide network of over 130 Family Stores sell a range of quality donated goods, ranging from clothing, furniture, linen and homeware. We aren't your typical retail store, no two days are the same in terms of our customers, volume of donations received, or what you may find while processing and pricing goods to sell.
About the Role:
The Senior Retail Assistant role is critical to our store's success with the primary responsibility of ensuring all team members are motivated, trained and working to the required expectations for the individual operational functions daily, as per national Family Store operational requirements. In addition, supporting to lead a successful store team, this role also works closely with the Team Leader to support successful implementation of strategic directives. Our team are dynamic and savvy, leading by example, with proven abilities to motivate and coach people, increase sales, implement best practice processes and ensure good quality stock is processed, priced appropriately and well displayed.
Key Responsibilities:
Work with staff and volunteers effectively, developing a collaborative, positive team culture that provides our customers and donors alike with a great experience.
Model and perform tasks within all of the store's operational functions, providing training opportunities and support to the team.
Ensure expected donation processing, pricing and merchandising operations are running in accordance with national standards of practice.
Ensure the store is well presented, providing a comfortable, safe and enjoyable environment for staff, customers and donors.
Understand the store's purpose, desired targets and performance, and provide opportunities for feedback and flag issues.
Compliance with policies and standard operating procedures, including health and safety, HR, and audit requirements.
Completion of day-to-day business, financial and administrative tasks effectively and accurately.
Person Specification:
A commitment to quality and outstanding customer and donor experience.
A collaborative, positive and hands-on approach to work alongside and support staff.
Ability to motivate and direct a team to achieve goals with clear communication, energy and enthusiasm.
Good understanding of sales budgets and performance tracking, with a drive to achieve and exceed targets.
Physically fit and capable of regular lifting - this is a daily part of the role.
Be confident in using technology.
An ethical approach to working in a respectful, honest and transparent way to build trust across the family stores, upholding the values of The Salvation Army.
Be comfortable working within set procedures but able to apply sound judgement with initiative as required.
Have the right to work in New Zealand. All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/Police check.
Our offer to you:
A position within a long-standing, respected nationwide organisation.
Opportunities for growth and development.
A varied and fast-paced role.
Enthusiastic team of likeminded people.
The chance to make a difference in your community.
A friendly, fun team to work with.
Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society.'
This role is permanent full time and hours worked will be 38 per week.
The starting salary for this role will fall between $50,000 and $56,000 ( hourly rate between $26 and $28).
This role may close early due to an increased number of applications - apply as soon as possible to avoid disappointment!
We look forward to receiving your application.
The Salvation Army is proud to be an equal opportunity employer and is committed to creating a diverse environment.
#J-18808-Ljbffr
