Senior Relationship Manager

Details of the offer

Add expected salary to your profile for insightsAbout Te Ahuru Mowai: Te Ahuru Mowai is dedicated to providing exceptional tenancy services within the community.
Our team is committed to maintaining strong relationships with tenants and their whanau, ensuring their needs are met and their voices heard.Role Overview: We are looking for a Senior Relationship Manager to support the Manager of Tenancy Relationships in delivering effective tenancy management services.
This role involves maintaining strong relationships with tenants, understanding the unique needs and stories of tenants and their families, and ensuring that tenancy and maintenance requests are addressed promptly.
Additionally, the Senior Relationship Manager will be responsible for accurately maintaining tenant information.Key Responsibilities:Tenancy Management: Ensure tenancy and maintenance requests are appropriately resolved.Accurate Record Keeping: Maintain accurate and timely tenant and tenancy information.Tenant Feedback: Provide tenant and community feedback to Te Ahuru Mowai to ensure the tenant's voice is heard.Service Delivery:Professional Services: Ensure the delivery of people-focused, quality, professional tenancy management services.Community Connection: Ensure tenants are connected with relevant community or social development services, initiatives, and projects.Qualifications and Skills:Strong understanding of tenancy management practices.Excellent communication and interpersonal abilities.Ability to maintain accurate records and handle tenant information with confidentiality.Experience in providing community or social development services is a plus.If you are passionate about tenancy management and committed to making a positive impact in the community, we invite you to apply for this vital role at Te Ahuru Mowai.How to Apply: Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this position to ****** us in making a difference in our community through dedicated and high-quality tenancy services!
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Nominal Salary: To be agreed

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