Product Management & Development (Information & Communication Technology)
Full time
About the role:
Are you a Senior PO with deep product knowledge and a passion for improving customer experience while delivering value?
Join our esteemed Client on their digital transformation journey. Responsible for their high-profile E-commerce platform, you will inspire a dynamic squad to deliver exceptional digital solutions for customer navigation.
Close collaboration with Digital, Technology and Marketing Teams is pivotal to enhancing the customer experience and driving improvements across the entire purchase journey.
Key Responsibilities:
Own the backlog
Lead the squad - BAs, UX Designer, Data Engineer, Testers and Developers.
Reading customer feedback and looking at performance data - further investigation with your BA and UX squad members
Identifying opportunities to help shift the dial on customer experience
Quarterly and continuous planning
Monitor and report delivery
Customer insights
Quality and Testing
Risk Management and monitoring
What you will bring to the role:
An established background as a Product Owner (4+ years)
A proactive approach to your role - identify opportunities for improvements, optimisation and experience changes
A deep understanding of product and product decisions
Be a Customer-experience champion - can speak to your own experience of optimising digital customer journeys
Confident in engaging with ELT as you lead improvements across this high-profile product
Performance coaching capability for squad members
Prior experience with e-commerce products is preferred but not essential - if you can speak to translating your prior experience, we want to hear from you!
What's in it for you?
Competitive base salary
Flexible working - 3 days in the office per week
Free Life Insurance and other discounted insurance options
Additional Annual Leave
Paid parental leave initiative
This is a 12-month fixed-term role with future opportunity within the organisation on the cards.
How to apply?
If you're a product pro with a passion to innovate, please Apply Now. We will only consider applications currently based in Auckland with valid working rights.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a Product Owner?
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