Product Management & Development (Information & Communication Technology)Full timeAbout the role:Are you a Senior PO with deep product knowledge and a passion for improving customer experience while delivering value?Join our esteemed Client on their digital transformation journey. Responsible for their high-profile E-commerce platform, you will inspire a dynamic squad to deliver exceptional digital solutions for customer navigation.Close collaboration with Digital, Technology and Marketing Teams is pivotal to enhancing the customer experience and driving improvements across the entire purchase journey.Key Responsibilities:Own the backlogLead the squad - BAs, UX Designer, Data Engineer, Testers and Developers.Reading customer feedback and looking at performance data - further investigation with your BA and UX squad membersIdentifying opportunities to help shift the dial on customer experienceQuarterly and continuous planningMonitor and report deliveryCustomer insightsQuality and TestingRisk Management and monitoringWhat you will bring to the role:An established background as a Product Owner (4+ years)A proactive approach to your role - identify opportunities for improvements, optimisation and experience changesA deep understanding of product and product decisionsBe a Customer-experience champion - can speak to your own experience of optimising digital customer journeysConfident in engaging with ELT as you lead improvements across this high-profile productPerformance coaching capability for squad membersPrior experience with e-commerce products is preferred but not essential - if you can speak to translating your prior experience, we want to hear from you!What's in it for you?Competitive base salaryFlexible working - 3 days in the office per weekFree Life Insurance and other discounted insurance optionsAdditional Annual LeavePaid parental leave initiativeThis is a 12-month fixed-term role with future opportunity within the organisation on the cards.How to apply?If you're a product pro with a passion to innovate, please Apply Now. We will only consider applications currently based in Auckland with valid working rights.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a Product Owner?
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