Senior Process Improvement Manager - Fraud FocusAbout the Company:Our client is at the forefront of technology and is known as an industry leader within their sector.
They have a massive focus on customer engagement and ensuring they are providing customers with the best possible experience.About the Role:Are you a strategic thinker with a passion for enhancing processes and combating fraud?
We are seeking a Senior Process Improvement Manager to join our client's dynamic Fraud team.
In this critical role, you will lead initiatives to streamline workflows, implement best practices, and enhance operational efficiency while specifically targeting fraud prevention and mitigation strategies.
Your process improvement and operational excellence expertise will play a key role in safeguarding the client and improving the overall performance of the business.
If you thrive in a fast-paced environment and are eager to make a significant impact, we want to hear from you!About You:Required Skills:A minimum of 5 years of experience within corporate environments with a focus on process improvement and/or operational transformations.Proven experience in process improvement methodologies such as Lean, Six Sigma, or equivalent frameworks.Strong analytical and problem-solving skills to identify weaknesses in processes and develop effective solutions.Excellent communication skills to effectively convey complex information to diverse audiences.Ability to lead cross-functional teams and manage projects from conception to execution.Nice to Have Skills:Knowledge of relevant regulatory requirements and industry standards related to fraud and data protection.Experience with data analysis tools and software to drive insights and inform decision-making.Project management certification (e.g., PMP, Agile) is a plus.Some knowledge around fraud prevention techniques and risk management strategies will be a plus.This is a newly created role with career growth potential.
You will be reporting to a very well-established Head who has considerable experience within the Operational Process Optimization space and would act as a great mentor to you.
Your skills will directly contribute to enhancing the clients' systems and processes while protecting the client from fraud.
If you are ready to take your career to the next level, explore this opportunity and amplify your impact today!To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.At the appropriate stage, we will request your references; we ask that you do not include them on your CV when applying.At Tribe, we have our guiding light to show us the way.
We bring our whole selves to work.
We encourage inclusion in every single interaction.
We genuinely care about people and are curious about their stories.
We celebrate all points of view.
We will help you find your tribe, the same way we have.
We're all on a journey together, so come along…
#J-18808-Ljbffr