This role has it all, from systems design, project management, and key client contact, through to overseeing aspects of operations, working on projects, and if needed, a bit of desktop support.Ideally, you are a jack of all trades and a master of some, who loves taking on challenges. The role includes new projects using the latest technology, seeing a project all the way through from the statement of work to the finished solution, and/or being part of doing the work.The role will be tailored to suit the successful candidate. Below is a list of the areas of opportunity:ITS Services Team (Primary Role)ScopingSolution ArchitectWriting Statements of WorkProject ManagementOperations and Team Co-ordinationImplementation of solutionsClient SupportOther Teams (including Hosting, Cabling, Software Development, Advisory)Business DevelopmentWriting Statements of WorkProject ManagementOperations and Team Co-ordinationIf skills allowAdvisoryThe ideal candidate for this role will have:Design, lead, and deliver innovative solutions for customers.10+ years of experience as a network engineer.Proficient in designing and building server-based solutions (cloud and on-premise).Strong knowledge of security solutions (firewalls, switching, VLANs).Extensive experience with M365 deployment and usage.Good knowledge of Microsoft Intune device management and Microsoft Defender for Endpoint.Have previously worked in an MSP for at least 2 years, and are proficient at Time Recording.Experience with phone systems and video conferencing would be beneficial.Independent, accountable, and reliable project ownership.Win customer confidence with business acumen and a customer-centric approach.Write accurate and professional Statements of Work.Coordinate effectively with key stakeholders.Comfortable with desktop builds and support when needed.Proven track record of delivering projects on time, within budget, and to a high standard.Strong analytical and problem-solving skills.Quick to learn new technology.Possess a can-do attitude.We are looking for someone to work closely with our IT Services manager and the Business Development team. Culture and team fit are important to us at Acronym, so you need to be able to demonstrate your ability to be a team player, work collaboratively, and take responsibility.Benefits:Flexible working hours and locationComfortable modern officesSupportive TeamInteresting ProjectsCompetitive Salary commensurate with skill setYour application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a project engineer?How many years' experience do you have as a network engineer?What's your expected annual base salary?Do you have a current New Zealand driver's licence?
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