Location: Northcote Brand: Community, Residential & Pathways Date Posted: 7 Oct 2024 Job No: 1446 Employment Status: Full-Time - Fixed Term - Tied to Funding. Role ends June 2025 with potential of extension. Classification: From: $43.08 Level 4 - Social, Community, Home Care and Disability Services Industry Award 2010 Hey You! Tied to exciting new government funding to support Commonwealth Home Support clients, we are looking for a Senior Individual Support Services Organiser (ISS) to join our longstanding, purpose driven and values-based organisation to make a real difference to people's lives on a daily basis.
Responsibilities:Provide leadership and general supervision to a small team of genU organisers, and be the first point of contact for rostering and general enquiries for more complex clients and support workers for the provision of individualised services provided by genU Individual Support Services.Use skills, judgement, and experience to support genU organisers to resolve difficult situations and implement solutions.Utilise a person-centred approach to work and lead, mentor, and support genU organisers to implement a person-centred approach to delivering individual supports.About You:You will be able to demonstrate the following:
Experience in rostering procedures, with the ability to provide quality client service while maintaining confidentiality and sensitivity when dealing with all client records and information.Strong interpersonal and communication skills with the ability to deal with a wide range of people and situations.Practical knowledge, skills, and ability to lead, direct, and support a small team in providing individualised supports to people with a disability or who are frail.A demonstrated ability to implement person-centred approaches to service delivery and to support others to implement this approach.You will need the following:Minimum Certificate 4 in Disability/Aged Services or other qualification or experience relevant to the field of human services.Current NDIS Worker Screening Check.Current NDIS Worker Orientation Module certificate.Current Working With Children's Check.Current and Valid Australian Drivers License.For You!genU staff have access to a range of benefits, including but not limited to the following:
Commitment to Staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.Increase your Take Home Pay: Non-for-Profit Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.Employee Discount Program: Save money with employee discounts and savings at over 450 of Australia's most loved retailers and service providers including Coles, Woolworths & JB HI-FI.Study Scholarship: All genU employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University.Employee Referral Program: Refer someone to work at genU and receive a generous cash bonus once that person completes their 6-month qualifying period!genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a welcoming, innovative, safe, empowering, and respectful environment for all and living these values each and every day. genU is committed to providing accessible, inclusive, and equitable recruitment processes for all candidates.
For further details about the role or if you would like to discuss reasonable adjustments during the recruitment process, please contact Rikky Baird on ****** or 0429 547 932.
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