Your new companyA large government agency, with a sizeable IT team is seeking a Senior Experience Designer to work on a high-profile project, based in Central Wellington.
This is a 6-month contract with our client looking for someone who is immediately available.Your new roleAs a Service Designer, you will play a crucial role in shaping and enhancing our digital services, ensuring they meet the needs of our users and stakeholders.Key Responsibilities:Collaborate with cross-functional teams to design and deliver user-centered digital services.Conduct user research and gather insights to inform service design decisions.Develop service design concepts, prototypes, and detailed service blueprints.Facilitate workshops and co-design sessions with stakeholders and users.Identify and address pain points in existing services, proposing innovative solutions.Work closely with developers, product managers, and other team members to ensure seamless implementation of service designs.Advocate for user-centered design principles and practices within the organization.Continuously evaluate and iterate on service designs based on user feedback and performance metrics.What you'll need to succeedProven experience as a Service Designer or in a similar role.Strong understanding of user-centered design principles and methodologies.Excellent communication and collaboration skills.Proficiency in design tools and software (e.g., Sketch, Figma, Adobe Creative Suite).Experience conducting user research and usability testing.Ability to create detailed service blueprints and prototypes.Strong problem-solving skills and a creative mindset.Experience working in an Agile environment is a plus.What you'll get in returnAn opportunity to really make a difference within a highly visible and critical government department.
The role offers an excellent hourly rate and very attractive working conditions.
The organisation prides itself in offering their employees flexibility and an opportunity for personal development and learning.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or for further information please call Arzel Ramos on 048863872.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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