Senior Communications and Engagement OfficerPermanent Full Time Permanent Full Time - 37.5 hours per week - Salary Range: NZD $83,506 - $98,242 Are you a talented, organised and self-directed communications and engagement professional, with a passion for delivering impactful messages and telling meaningful stories to the community of Otepoti Dunedin? Do you thrive in a team-oriented environment, taking ownership and initiative? Can you demonstrate exceptional written and verbal communication skills and an ability to respond quickly and accurately to requests for information and advice from within and outside the organisation? If so, we have an exciting opportunity for you to join Dunedin City Council as a Senior Communications and Engagement Officer working within our communications team and supporting teams across the organisation.
About Us At Dunedin City Council, we are dedicated to making Otepoti Dunedin one of the world's great small cities. The communications team aim to do this by providing high-quality service, professional writing and accomplished storytelling to our community, along with meaningful engagement. We are seeking a dynamic individual to support and enhance our team and be of service to the organisation.
About the role As a Senior Communications and Engagement Officer you will be responsible for creating and delivering communication and engagement plans, and developing solutions that improve communication and engagement for the residents of Otepoti Dunedin. You will work collaboratively with the communications team and your primary focus will be providing professional services to teams across the organisation. In times of need, you will provide issues management services to the Executive Leadership Team and be part of the public information team for civil defence emergencies. Using strong problem-solving skills and incorporating feedback, you will drive continuous improvement to our messaging and information flow.
You will also create and develop internal and external communications for a range of channels - social media, media releases, our websites and more. There isan engagement component to this role, so experience in community and stakeholder engagement or a willingness to acquire such skills is essential.
About you Experience:Demonstrated experience in managing complex communication and engagement environments with an understanding of the political context of Local Government.
Communication Skills:Excellent communication skills are paramount. You should be able to convey concepts clearly to stakeholders, fostering understanding and building the reputation of the Council as a valued contributor to the wellbeing of Otepoti Dunedin.
Customer Focus and Problem-Solving Approach:A strong customer focus is crucial in this role. You should be passionate about delivering high-quality services that meet the needs and expectations of our organisation. We value individuals who exhibit a creative and analytical approach to problem-solving. Your ability to identify challenges and propose innovative communication and engagement solutions will be highly valued.
In addition to the qualifications listed above, we are seeking someone who can seamlessly integrate into our team and share their experience to empower and build the whole team.
If you are ready for a challenging and varied role that allows you to make a meaningful impact in a public service environment, we would love to hear from you. Please submit your application along with your CV and any relevant portfolios or work samples that showcase your skills.
Note: We encourage applications from candidates eligible to work in New Zealand.
Join our dynamic team today and contribute to the growth and success of Otepoti Dunedin - one of the world's great small cities!
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