Senior Clinic Administrator / Clinic AdministratorThe University of Auckland is seeking an enthusiastic Senior Clinic Administrator and Clinic Administrator to support the University of Auckland Optometry Clinic within the Faculty of Medical and Health Sciences.You will play a vital role in the clinical service operations for our student-led teaching clinics. This role will be responsible for patient support, administration, reception, and daily tasks associated with running our busy and diverse clinic administration.Key responsibilities include:Front of house/ reception responsibilities.Liaising with patients to provide information on our services.Appointments scheduling and diary maintenance for all our user groups.Invoice and payment collection from patients.Processing external claims.Processing Healthlink referrals to Te Whatu Ora and other external agencies.Adhering to patient confidentiality protocols and requirements.Ensuring appropriate consenting and documentation is obtained prior to service delivery.Supporting clinical groups to maintain and distribute clinical correspondence.Maintaining Health and Safety standards as per University and legislative requirements.These are fulltime (37.5 hours per week), permanent positions. The salary range for both roles is between $50,700- $63,900 dependent on skills and experience.Minimum requirements:Experience in managing a busy administration/reception/customer-facing role.Preferably experience in the health sector.Experience with processing financial transactions.Experience with patient management systems or similar.Experience in managing multiple Optometry services.Proficient use of Microsoft Office suite of programs.A confident, clear phone manner.Applications must be submitted online by the closing date of 18 November 2024 to be considered. Please include your cover letter and CV highlighting how you can meet the skills and experiences detailed above.Please reach out to Clivenn Naepi via ****** for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
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