Account & Relationship Management (Sales)
Full time
Now is looking for a Senior Client Lead to take charge of relationships, growth, and support for our strategic business clients. You'll be the lead interface for a variety of client stakeholders, understanding their needs and building solutions that help them - and Now - succeed.
You'll thrive on building deep relationships with clients and be comfortable working with the technology and solutions required to deliver to their needs. As a natural strategic thinker, you'll develop account plans that support client growth and identify ways to help them reach their goals while creating new growth opportunities for Now.
You'll also work closely with our internal teams to make sure the solutions we deliver meet each client's specific needs. Day-to-day, you'll handle account interactions and requests, working with senior leaders and teams in our clients' organisations and Now to keep things running smoothly.
What we offer
The chance to make a real impact. Build strong relationships with key clients and help drive growth.
A collaborative, supportive environment. Your ideas matter here, and you'll have the freedom to shape client strategies that deliver real results.
A culture that puts people first. We celebrate wins, work together, and value customer experience above all else.
An ambitious, growing company. Join a team that's focused on creating great experiences for customers and supporting your professional journey along the way.
About You
You have experience managing strategic client relationships, especially with large enterprises.
Skilled at understanding client needs, you know how to develop account plans that align with their ambitions and create growth opportunities.
You have a natural interest and desire to solve real-world problems and enable businesses through digital technology.
You're comfortable being the main point of contact for clients, advocating for their needs, and building strong, trust-based relationships.
Known for your collaborative approach, you work effectively with both internal teams and senior stakeholders to deliver tailored solutions.
You're organised, detail-oriented, and able to manage daily client interactions and requests seamlessly.
With excellent communication skills, you can easily connect with people at all levels within client organisations.
Above all, you're client-focused, always looking to provide solutions that add value and support client growth.
About Now
Now is an award-winning telecommunications provider that's shaking up the industry by putting service first. With headquarters in Napier and a growing footprint in Christchurch, we're all about delivering great experiences for our customers and creating a workplace where our people can thrive.
At Now, we believe in doing what's right for the customer and having fun while we're at it. We empower our team to make bold decisions and celebrate success together. As a Now employee, you'll enjoy a supportive team, a customer-centric organisation, and plenty of opportunities to grow and advance your career.
If this sounds like you, click the apply button and send us your CV.
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