Join Our Team at Rockmybaby Group!
Rockmybaby Group, a trusted name in childcare, connects busy whanau with reliable, flexible, and high-quality childcare solutions. With a global outlook, our journey began in New Zealand and has since expanded to Australia, Switzerland, the United Kingdom, and Europe. Guided by the belief that "It takes a village to raise a child," we're redefining what it means to provide nurturing and supportive childcare.
Our Services Include:
Home-based education
Nanny and babysitting services
Centre-based care
Maternity services
Trusted by government, social, and corporate organisations alike, we collaborate with ministries, agencies, charities, and businesses to offer high-quality childcare solutions across New Zealand and Australia.
About the Role:
We are looking for a Senior Childcare Consultant Manager to join our senior management team full-time ideally based at our Havelock North head office. In this dynamic and hands-on role, you'll lead our consultants, recruitment, and administrative teams, driving strategic initiatives across our group of companies and serving as the primary point of contact for clients and new business opportunities. With high volumes of daily inquiries from clients and candidates across New Zealand, Australia, and globally, no two days are the same. You and your team will be responsible for matching candidates with clients, ensuring all candidates are fully recruited, and liaising with a diverse range of stakeholders to maintain seamless client service and onboarding.
This role requires a proactive approach to networking with both existing and new clients, as well as an eye for marketing to help promote our services effectively. It's ideal for someone who thrives in a fast-paced environment, enjoys variety, and brings a strategic and creative mindset to supporting our growing business.
Key Responsibilities:
Lead a team of consultants and admin staff to deliver exceptional service.
Oversee the recruitment, screening, and onboarding of nannies, educators, and babysitters.
Support client needs through effective phone and email communication.
Manage documentation, reporting, and client files, ensuring accuracy and timeliness.
Collaborate with head office and assist with after-hours phone support.
Actively contribute to our marketing and social media initiatives.
Required Skills and Experience:
Proven experience in team management and leadership.
Strong interpersonal skills and the ability to foster positive relationships.
High computer literacy (Word, Excel, Outlook, Dropbox) and a willingness to learn new platforms.
Effective problem-solving skills and adaptability.
Previous experience in recruitment is desirable.
Knowledge of social media and marketing is a plus.
Why Rockmybaby?
Be part of a progressive, close-knit team.
Join a company that values employee wellbeing and career growth.
Can be flexible around what a full-time week looks like.
Apply Now:
If you're ready to make a difference in childcare and lead our talented consultant team, please send your CV and cover letter to Ursula at ******.
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