At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.Please take a moment to look over this opportunity and if interested, feel free to send us your application.OverviewThe Channel Account Manager (CAM) is responsible for nurturing productive relationships with our Value-Added Resellers (VAR) focused on increasing on-premises unified communications & cloud/subscription services sales within their given account portfolio. In addition, this position is focused on driving partners to operate as an extension of Mitel's sales capability through effective channel sales and technical training, consultative selling skills, and new business development.ResponsibilitiesEngage with assigned partner accounts to drive stronger relationships, promote pipeline growth, and increase cloud & premises sales on a quarterly basis.Gather Voice-of-the-Channel Feedback Directly From Partners Through Various InteractionsAct as the central point of contactHow to remove barriers to successDrive business and marketing plansFocus on driving new premises & cloud pipeline by partnerResponsible for screening existing customers to identify potential needs and upsellRelationship ManagementDevelop strong top to bottom relationships throughout the partner organization.Develop strong relationships within the Mitel regional selling team to maximize partner coverage & to improve client engagements to close more businessEstablish a regular cadence for communication primarily via email and phone calls to:Inform assigned partners about Mitel corporate updates, quarterly sales & marketing promotions, and relevant product discounts.Provide product information and communications on new products & solutionsEducate partners on how to generate additional revenue with Mitel premises, cloud, or software assurance offerings.Special Projects & ReportingWork on strategic initiatives as established by channel and/or executive management.Focused Premises to cloud migration programsMaximize and align partners for Subscription-service sales to align with strategyPartner Issue ResolutionCAM will have excellent problem-solving skills with the ability to multi-task.CAM will work to achieve the quarterly quota as outlined by Mitel management.RequirementsPrior Enterprise sales experience working with Channel Partners in the Telecommunications or similar technology industry preferred.Ability to build and develop relationships with channel business partners.Excellent problem solving, organizational skills, oral/written and presentation skills.Sales coaching in consultative selling of partner sales staff is desirable.Effective time management skills is critical.Metrics driven and capable of multitasking in a dynamic organization.Solid forecasting knowledge backed by deep understanding of customer and partner sales processes is highly desired.Salesforce.com proficiency preferred.Knowledge and experience of Activity Based Marketing is desirable but not essential.In-depth experience with MSO365 Tools.For more information, visit Why Mitel or follow us on LinkedIn.Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
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