Job DescriptionOur PH Customer Support Center is Hiring!
(Nasdaq: TCOM)is a leading one-stop travel service provider consisting of , Ctrip, Skyscanner, and Qunar.
Across its platforms, , through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites,and 24/7 customer service centers.
Founded in 1999 and listed on Nasdaq in 2003, At , Customer Support team is highly respected as the effort from this team is one of the key competitive advantages in our global expansion.
We make sure that our folks have a pleasant work experience by offering global career opportunities, friendly and flexible working conditions, competitive total package, etc., you name it!What You Will DoAssist customers with their inquiries and concerns in English via phone, chat, or e-mailCommunicate effectively with customers, showing empathy and patienceWork as part of a high-performing team, supporting and helping colleagues and Team Lead, as requiredAdvocate the Assist with ad hoc projects, as assignedWhat We Are Looking ForGood verbal and written English communication skillsAt least 1-year experience in customer care center; travel industry experience, preferredHas passion for helping and supporting others and gains sense of fulfillment from saving someones dayAble to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidaysGood computer skills and knowledge of MS Office toolsPositive and forward-thinking attitude; diligent and results-orientedMust be amenable to work onsiteWhat We OfferFast-growing global platformGlobal career opportunitiesProfessional coaching and trainingActivities: Customer Service Day, Company Birthday Celebration, etc.Competitive salary and compensationMonthly & yearly performance bonusMultiple allowance: meal, night shift transportation and weekend working shiftDental, medical, vision benefitsRegular hours, Mondays - FridaysCasual ()Clickto learn more about What makes Click to learn more about This is a Trip Where Both Your Career and Life Can Flourish!Find out more job opportunities at Join us now, and have a good trip!