Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. Our Team The Software Engineering team look after all the digital technology solutions that are currently being used by our clients.
We take pride in what we do and who we do it for.
As a well-established team we have a good mix of senior through to junior- level roles, and we encourage everyone to come to work in their own skin, be yourself and most importantly have fun.
About the Role We're looking for a senior level Business Analyst to join our team, lead discovery workshops and own outcomes with a dedicated customer.
You'll utilise your SDLC expertise along with your general all-round awesome BA skills.
This role will involve planning and leading customer workshops, analytical business analysis, requirements gathering, producing deliverable documents, presentations and influencing decisions within the Software Engineering and digital space.
You will likely be responsible for leading multiple platform and application development teams, coordinating and scheduling team meetings, measuring progress and monitoring team performance along with your Delivery Manager.
You will coordinate with subject matter experts to resolve impediments and understand key inter-team dependencies.
What you'll do: Plan, lead, and facilitate big room discovery workshops for application modernisation, AI product build, architecture reviews, integration engagements alongside other business and technical sessions Conduct business, product, and project visioning workshops Conduct user research and user/stakeholder interviews Establish and drive requirements gathering activities Organise and facilitate requirements workshops Create user personas and user journeys Creating documentation i.e.
use cases, user stories, prototypes, wireframes, proposals and strategy documents Collaborate with Product Management and Product Ownership team to ensure value is being created and delivery backlogs are groomed and maintained.
Influencing change that increases team performance at a sustainable pace.
Building and promoting an open, trusting and respectful team environment; facilitating discussion, collaborative decision making and conflict resolution Providing support to the team(s) using a servant leadership style whenever possible and leading by example.
Organising and facilitating daily stand-ups, requirement estimation, sprint & release planning, demos and other related team meetings.
About you: Pivotal for success in this team is your commitment to agile principles and practices, along with a passion for driving the customer experience and requirements on technically-lead projects.
And of course, a key aspect being your ability to communicate with stakeholders to elicit requirements and seek opportunities to improve their business.
Your background: Business analyst with experience in discovery and delivering enterprise projects Ability to influence stakeholder relationships and drive team performance Development background and/or knowledge of the SDLC Excellent documentation and communication skills An experienced Agile and Scrum practitioner Scrum Master experience preferred Miro skills required and Figma skills preferred Why Join Us Here at Datacom?
Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services.
We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size.
It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few.
You'll have the opportunity to learn, develop your career, connect and bring your true self to work.
You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.