Banking - Business (Banking & Financial Services)Full timeAt ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. Our products don't just serve ads or stream movies - they underpin our economy and touch people's lives.Our Business Customer Experience (BCE) provides coaching support, tools, and processes that empower our bankers to achieve good customer outcomes in every interaction.As a BCE Coach, you will actively coach, support, and mentor our Business Banking leaders to become effective coaches, ensuring they have the knowledge, skills, and tools they need to coach exceptional customer-focused performance to their frontline teams.Your coaching will align with delivering the strategic outcomes for Business Banking, including developing relevant capability across our people leaders to enable current and future success. By supporting our strategic initiatives, you will play a key role in taking our leaders to the next level.First and foremost, you will be passionate about developing our people and know how to get the best from people through your effective coaching, developing, and mentoring. Your proven coaching skills, coupled with sound written and verbal communication skills, will underpin your ability to build credible relationships across all levels of the business.You will have an adaptable and flexible approach to help carry out effective coaching sessions across varying teams. A comprehensive understanding of Business Banking products and services, strong commercial acumen, and frontline leadership experience would be beneficial.If you thrive on a challenge and are determined to make a positive impact in a team that will truly value your contribution, then this is a role to get excited about!Te mahi ki ASB | Working for ASB:In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions.We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles, and parental benefits.Me pehea te tono | How to apply?If this role sounds like it might be the one for you, then please click "apply"… we'd love to hear from you!Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to: Police Check, Credit Check, AML Compliance, Verification of your qualifications, and may include checks both here in New Zealand and overseas.
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