Add expected salary to your profile for insightsAt CPG Hotels we have a wide variety of roles, situated around the country. Our current growth phase has been strategically planned but we are always on the lookout for talented people enthusiastic about a career in hospitality. Your well-being is our top priority, along with providing you with endless career and growth opportunities, fantastic rewards and recognition, flexibility to suit your lifestyle and enjoy your birthday off!The world is yours to explore, so join us today to start an adventure of a lifetime!About the role:Centrally located in the heart of Auckland CBD, the award-winning boutique Fable Auckland Hotel is looking for a Senior Banquet Supervisor to join our contemporary and sophisticated Cooke's Restaurant and Bar.Reporting to the F&B Manager, you will play a crucial role in shaping the guest service experiences in our F&B venue. You will be a strong supervisor that can lead the team and build a great rapport with returning guests and ensuring that we have welcoming and professional service standards.This is a full-time position, 40 hours a week.Responsibilities include:Maintaining procedures to ensure a high standard of customer service and customer satisfactionPreparing and planning the venue and team for each shiftEnsure successful bar services and actively participate in improving Cooke's Beverage menus and promote a marketable cocktail listAssist the F&B Manager in roster planning, inventory management, and cost controlConducting on-the-job training for new team membersAccurate billing and cash-up proceduresEnsuring the health and safety of guests and teamWorking with the team to improve standards and proceduresHandle guest complaints efficiently & effectivelyRole requirements:Minimum 5 years' experience in Food and Beverage, including at least 2 years' experience in supervisory positions, preferably in a 5-star environmentBartending skills are essentialStrong leadership and communication skillsWorking knowledge of POS systemPunctual, organised and trustworthyManager's Certificate & LCQ are preferredFlexibility to work on a full-time rotating roster, including weekends, public holidays, early morning and evening shifts.Impeccable personal hygiene and grooming standardsCurrent eligibility to work in NZ is a must!What we offer at CPG Hotels:Paid Birthday OffEndless career and growth opportunitiesFantastic rewards and recognition initiativesFree access to hundreds of online Hospitality coursesA variety of amazing corporate discountsSound like a good fit? We'd love to talk to you!To apply now for this position, please click the 'apply' button and send us your CV and cover letter.Your application will include the following questions:Do you hold a current New Zealand General Managers certificate?How would you rate your English language skills?Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a Food and Beverage Supervisor?What's your expected annual base salary?Are you available to work on a rotating roster?Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)Do you have cocktail bartending experience?
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