Senior Associate, Relationship Management Job Category: Advisor Team
Requisition Number: SENIO001370
Apply now Posted : July 25, 2024 Full-Time Locations Showing 1 location
Calgary TD Tower
421 7th Ave. SW
Suite 3400, TD Canada Trust Tower
Calgary, AB T2P4K9, CAN
Calgary TD Tower
421 7th Ave. SW
Suite 3400, TD Canada Trust Tower
Calgary, AB T2P4K9, CAN
Senior Associate, Relationship Management Location: This position will be in-office, based out of our Calgary location.
Our organization:
Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., and Wellington-Altus Private Wealth Inc.—the top-rated* investment dealer in Canada and one of Canada's Best Managed Companies. With more than $30 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers and their high-net-worth clients.
*Investment Executive 2024 Brokerage Report Card. About West Oak: Our reason for being is to make your life easier. To do that,West Oak Family Office in Calgary, Alberta has brought together a dedicated team of people to support your every move ensuring that all facets of your family's wealth are fully understood, properly integrated, administratively maintained and fit your life, both now and in the years ahead.
The opportunity: Reporting to Senior Portfolio Managers at West Oak Family Office , the Senior Associate, Relationship Management plays an integral role in managing client relationships and delivering superior investment management and family office services to West Oak Family Office (WOFO)'s high and ultra-high-net-worth clients
Key responsibilities include: Managing and maintaining client relationships for WOFO's top clients.Working closely with the Senior Wealth Advisors/Senior Portfolio Managers to deliver wealth management services.Responding to client inquiries and providing timely and accurate information.Preparing and coordinating client meetings, including agendas, presentations, meeting materials, and follow-ups.Attending client meetings, as requested.Proactively managing and maintaining client relationships with rising generation clients.Supervising Associates in the preparation of quarterly client reports.Working closely with the Senior Tax Advisor, Wealth Planning to deliver family office services, including:Assisting in the preparation of proforma tax returns for individuals, corporations and trusts.Administrating trust documentation, including interest calculations for loans, LOAs to trustees, preparation of trust minutes, and preparation of Form A's.Preparing reports for corporate T2 and Trust T3 returns for delivery to accountants/clients and updating promissory notes.Pulling and providing tax slips for accountants/clients.Responding to straightforward requests for information from accountants.Providing data inputs to assist in preparation of financial plans.Training new Associates, Relationship Management and providing ongoing guidance, direction and mentorship to Associate team members in the performance of their duties and responsibilities.Collaborating with the Investment Management team on various operational projects and taking proactive steps to improve WOFO operational policies, processes and practices and delivering exceptional service to clients.Participating in team meetings and contributing to the development of best practices and process improvements.Collaborating with internal teams, including investment, compliance, and operations, to deliver comprehensive wealth management solutions.Staying up to date on firm and industry administrative and compliance policies and procedures and keep WOFO staff informed.Establishing and maintaining Relationship Management policies and procedures manual.Maintaining up-to-date client records and documentation.Utilizing CRM tool (Maximizer) to efficiently manage tasks and maintaining client documentation.Ensuring compliance with regulatory requirements and company policies and maintaining exemplary client files.Performing other duties as assigned.The ideal candidate will possess: A bachelor's degree in finance, business administration, economics, or a related field of study.A minimum of 5 years' experience in wealth management in a client facing role.RR licensed and current registration in good standing.Enrollment or completion of the WME designation.Professional designation of CFP, PFP is an asset.Life and A&S Insurance licensed is an asset.Proficiency in the Microsoft Office Suite (particularly Excel) and financial software applications.A strong understanding of financial markets, investment products, advanced wealth management strategies and financial planning.Working knowledge of personal, family trust and corporate taxation for financial planning, investment management, and risk management solutions for inter-generational wealth transfer.In-depth knowledge of investment industry rules, regulations, policies and procedures.Excellent interpersonal and communication skills, with the ability to build and maintain client relationships.An ability to be detail-oriented, with strong analytical and problem-solving skills.An ability to work independently and as part of a team in a fast-paced, dynamic environment.Demonstrated, exceptional customer service skills and exhibits a high level of professionalism.Strong organization skills and demonstrated ability to manage multiple tasks and prioritize effectively.Conditions of employment: Must be legally eligible to work in Canada.Current and maintained registration as an RR, including completion of all courses and experience requirements with CIRO, with the ongoing requirement to fulfill Continuing Education requirements.A background check, satisfactory to the employer, may be required of the successful applicant prior to commencing employment.Wellington-Altus Private Wealth is strongly committed to equity and diversity within its community and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.
If you require accommodation for the recruitment process, please let us know at the point of application.
To apply: Click the Apply for This Job button to submit your resume, cover letter and salary expectations. You will be contacted if you are selected for an interview. More information about working at Wellington-Altus can be found on our website atwww.wellington-altus.com .
#J-18808-Ljbffr
