We're looking for a Senior Communications and Engagement Advisor passionate about improving the wellbeing of Aotearoa. There is an ambitious programme of work underway to deliver better outcomes for our kiritaki (clients) and prevent accidents from taking place. We're looking for an experienced senior advisor to drive engagement strategies and deliver this important mahi. Our purpose at ACC is to improve lives every day. It's to put our customers first, show them manaakitanga and support their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there. This role will help us deliver this purpose by working with different areas of the organisation to improve the way we reach and engage with Maori and all New Zealanders, lift awareness of the support we provide, and drive business outcomes. It will support us in achieving the goals of our 10-year strategy, Huakina Te Ra, which is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi. What we're looking for As a senior advisor to the business, you will be comfortable collaborating with leaders across ACC to understand their business problems and develop customer communications and marketing solutions that will deliver results. To be effective, you'll be comfortable pushing back on requests for support that will take your focus and attention away from higher-impact initiatives. You'll know how to lead integrated mahi but will also be motivated and energised by rolling up your own sleeves and getting stuck into the doing yourself. You'll do this in collaboration with the broader team, including content creators, sponsorship and brand advisors, digital marketers, and media engagement specialists. This role requires someone who is comfortable in complex and at times ambiguous environments, able to rely on their experience and questioning skills to get to the bottom of what needs to be done. Based on this, we're looking for someone with solid experience in senior communications, looking for a role they can own and make a difference in. Engagement with Maori This role will support our efforts to improve outcomes for our kiritaki, with a focus on Maori. The role is key to ensuring our kiritaki and whanau are aware of the services available to them. This includes raising awareness of services like Hapai and our Kaupapa Maori Navigation Service, and supporting our by-Maori, for Maori campaign Kia Mahea Kia Puawai. In support of wider mahi across the team, this role will also provide specialist cultural advice across sponsorship and events, and support injury prevention marketing mahi as required. Preferred Qualifications In addition to the above skills, the following would be an advantage: Knowledgeable in Maori culture and values Good understanding of te reo Maori me nga tikanga Existing knowledge and experience in Maori focused communications and channels Excellent verbal, written and presentation skills and the ability to communicate confidently and effectively with a wide range of Maori and non-Maori audiences Marketing and social media experience would be advantageous as we promote and expand our services across the motu. For all that you bring, we can offer a lot in return. We're a team that focuses on people. We put relationships before task, the team first, and build trust through strong delivery. We create the space to learn and grow on a regular basis. The mahi is rewarding. Working in an organisation with such a strong purpose means the mahi directly makes a difference for our customers. Every day we're working with good people on things that matter. We're a flexible workplace. Part of having a focus on people means we understand that work and life need to go hand in hand. ACC also has a range of benefits on offer to its employees from a generous superannuation employer contribution (9%) to employee wellbeing and assistance programmes. Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that: Employee networks to support our colleagues from diverse backgrounds The option to explore flexible working that suits your needs and ours Development opportunities in te reo Maori me nga tikanga. To view the full position description, please click here. Applications close Wednesday, 9 October 2024 at 11:59pm and can only be accepted when submitted through our ACC Careers Website. Please ensure your application clearly highlights the required skills and experience that are listed above. If you are an ACC employee, please apply with your ACC employee profile. If you encounter accessibility issues when submitting your application, or if you would like further information, please contact #J-18808-Ljbffr