Our IT team is looking for a Salesforce Administrator focused to help develop their enterprise CRM capabilities. You should enjoy working with a talented team of individuals, with diverse skills and experiences, who strive to excel in delivering software solutions that help enable the organization's strategic objectives.
IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication.
In This Role:
In this role you will develop, implement, and support enterprise custom and packaged applications and other internal software programs used by end users in the organization. You'll also perform a variety of systems related analytical activities to support application functionality, availability and performance.
Location: We would like you to work on-site on a hybrid basis at our New Zealand office supporting our Veterinary Software business.
Analyze, understand, and translate business needs into technical configurations that administrators and developers can use as guidelines for configuration and/or programming work.
Configure Salesforce to satisfy business requirements. Provide daily system/application administration. Maintain system and application backup/recovery and patching. Manage access and security of the systems and applications. Monitor and proactively support system/application capacity planning and stability.
Perform Salesforce administrator functions including maintenance/updates, system backups, security, roles, profiles, sharing rules, workflows, custom reports, dashboards and groups.
Assess technical requirements of requests and scope for projects and communicate results to the business clients, project teams, and IT counterparts.
What you will need to succeed:
3 to 5 years of experience in performing Salesforce administrator functions and working with Salesforce build tools (e.g. Salesforce DX, Jenkins, Git, etc.).
Bachelor's degree or equivalent combination of education and experience required.
Computer and technical aptitude required.
Excellent problem-solving skills required.
Excellent customer service and business relationship-building skills required.
Ability to work independently and within teams.
Strong communication skills, both verbal and written, including the ability to translate technical subject matter to non-technical audiences.
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 9,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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