WFH + Flexible working Beautiful waterfront office location Great culture and fun team We do things a bit differently here Ando are proud to be a majority-locally owned multi-lines insurance business. We operate as an underwriting agency in partnership with The Hollard Insurance Company Pty Ltd and sell our policies through New Zealand's leading insurance brokers. At Ando we believe that the fundamental purpose and function of insurance is to help people reduce their losses when bad things happen. That's why at Ando we've always believed in the importance of treating your insurance as a relationship, not a transaction. And why our purpose is to positively impact the wellbeing of New Zealanders. The role We have an exciting opportunity for a highly motivated professional based in Auckland, Christchurch, or Tauranga to join us as Underwriting Support. This role sits in our high-performing Operations Team which makes up a critical part of our wider broker facing underwriting function. The team is supportive, fun and passionate about providing exceptional customer service! Responsibilities Preparing renewal invitations. Regularly liaising with and assisting underwriters and brokers in the quoting and renewal process. Receiving and answering queries from our broker partners. Ensuring all risks are underwritten and accepted within authorised limits. Staying on top of industry changes & trends. Qualifications and experience 1-2 years' of insurance experience in an underwriting role, broker support role, or similar. Will be able to thrive in detail, while looking to learn and grow in the insurance world. Will be comfortable following up documentation from both internal and external customers. Will be proactive with great verbal and written communication. Want to surround yourself with great people? We're proud that we're a bit different from regular insurance companies – knowing it's our people and their relationships who make that difference. We know when to work hard, be focused and smart, but we also never underestimate the importance of the human connections that make us tick and get along together. Jump in! If that sounds like something you'd like to be part of, then Jump In! #J-18808-Ljbffr