Sales Systems Administrator
Goodman Fielder is New Zealand's largest food & beverage manufacturer, serving customer needs with a portfolio of iconic brands that New Zealanders have grown up with and enjoy every day.
We own a host of iconic brands that generations of people have grown up with and put in their supermarket trolleys every week including Vogels, Meadow Fresh, Molenberg, Puhoi Valley, Fortune and Edmonds to name a few.
We also supply key ingredients to our customers in food services such as fats / oils, sugar, rice, and flour. We are passionate about our iconic brands and products and strive to be the best place to work in New Zealand.
Our Opportunity
We currently have an opportunity for a Systems Administrator to join our Customer and Sales Systems Team on a fixed-term basis until August 2025, with a potential to be extended.
You will be responsible for the administration of our Salesforce and other customer and sales-related systems, administering changes within the system and triaging escalated issues and cases.
To achieve this, your responsibilities will include:
Maintain the Salesforce and other customer and sales-related systems through creating new users; editing / adding permissions, editing field layouts, and editing validation rules and workflows.
Monitor data storage and license usage.
Monitor SAP to SF integration including troubleshooting and resolution of issues and liaise with IT teams as needed.
Triage all new cases providing resolutions where possible for new issues raised through the Support Team inbox.
About You
To make this role a success we are looking for an individual with prior administrative experience in customer and sales support systems, preferably Salesforce.
Specifically, some of the experiences and skillsets we are looking for include:
Systems administrative experience, preferably in Salesforce or similar-style CRM systems.
An ability to work independently with skills in self-management and time planning.
Experience in a role supporting internal customers would be useful with prior experience in triaging system-based issues.
A working knowledge of how Customer & Sales systems fit with other processes within a large corporate company.
What we offer
You will be joining a driven team of professionals who genuinely enjoy working together resulting in a highly collaborative and flexible work environment.
In return for your passion and success, we will reward you with a competitive remuneration package and help you to achieve personal and professional growth and development.
At Goodman Fielder, we aim to be a destination employer in the food industry where we don't just offer jobs - we offer long-term careers filled with opportunities for personal growth.
What are you waiting for? Apply now!
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