CompanyThis organisation prides itself on its family-based values & its founding history.It has grown from small origins, to becoming the largest of its kind in New Zealand, and a major player in their industry in the global field.They export premium products world-wide from the highest quality NZ ingredients. They are particularly proud that their success will see them continue on an impressive growth journey into the future.Hours, Location and Duration:Fixed Term Contract covering maternity leave for 9 months40 hours per weekFlexible daily start times to deal with different time zones eg 7am to 10amBased Highbrook, East AucklandThis role is 100% office-basedStart date is mid-October 2024Duties and Responsibilities:This role reports directly to their Sales Support ManagerThis team performs the vital role of ensuring all customers are given a premium serviceAn admin-heavy role providing admin support for all sales functionsManaging the sales order process from end to endManaging Global Key Account customersProvide phone & email customer service assistanceEnsure all sales contracts are accurate & sent to customers for signingFinalise customer ordersDeal with logistics and shipping teams to ensure orders flow smoothlyManage order process from end to end (sales quote to sales ready)Provide weekly update on order tracking and delayed ordersAbout you:You'll be an experienced Sales Support Coordinator, having experience providing Admin support to a Sales teamYou'll already have Sales Support & Customer Service experienceExperience working in an export industry and/or working on ERP/CRM will be an advantageMandarin speaker preferred as you will be handling the China market amongst others (although this requirement is not a 'must' it would make your job easier)You'll have excellent attention to detail to reduce errorsYou'll be someone who is proficient at focusing well on your tasks in a busy environmentBeing organised & efficient with your time is extra important in this fast-paced roleAbility to handle repetitive tasksYou'll be familiar with MS Excel & OutlookExport documentation experience would be beneficialClear / professional written & verbal communication skills are crucial for dealing with overseas marketsWe are only able to consider your application if you already have at minimum, a NZ Work Visa.What This Role Can Offer You:A genuinely supportive manager who is a fantastic mentor to her teamAn established team of dedicated and caring team-matesFlexible daily start times to deal with overseas marketsFree carparking on siteClose to Southern MotorwayThe opportunity to work in an organisation that is growingJob stability for 9 monthsFinancial security in a company that provides essential products to the worldJob satisfaction from making so many customers happy worldwideJoin the exciting world of exports!Excellent café downstairs in your office buildingWe recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn't bring out your best, let us know. We want you to shine, not shy away.Next steps:Apply here with a CV in MS Word. You'll need to hold NZ citizenship, residency, or have already secured a valid visa. Want to discuss your suitability further? Find me via our website.We understand some job seekers choose not to apply if a role isn't a 100% match. We'd encourage you to apply anyway or send us your details. If this isn't right something else might be.
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