FAAC Technologies - We open worlds.
Providing automation and access control, we are dedicated to satisfying end-user needs for security, safety and convenience.
So come and join us on our journey to providing our valuable clients with high performance solutions for access and mobility needs, in a sustainable way.
AERO NZ (2012) Ltd is a company of FAAC Technologies.
About the Role This is a fantastic opportunity for a passionate and motivated Sales Support Coordinator to focus on maintaining and growing customer relationships, handling sales inquiries, processing orders and providing a general level of sales support for our clients.
This position is based at AERO NZ in the North Island.
This permanent full-time role is critical for providing exceptional customer support.
Duties and Responsibilities The main responsibilities for this position are: Sales Activities: Manage inbound sales inquiries via phone, email, and online platforms Ensure customer orders are submitted accurately and efficiently in the CRM system Identify sales opportunities with new and existing clients Provide detailed product information and technical support across our product range Research and identify customer leads and engage with new prospects Customer Support Activities: Provide exceptional customer support by resolving inquiries and issues in a timely and professional manner Establish, develop and maintain positive business and customer relationships Actively promote post-sale spare parts sales Provide telephonic support to assist clients with install & repair jobs as required Maintain detailed records of interactions, projects, and account statuses to inform continuous improvement Represent the business at relevant seminars and other public events in the South Island Skills and Experience At least 3 years in a sales or technical support role preferably in the security, automation or access control industries Customer/Account Management Excellent customer communication skills Self motivated and well organised to achieve goals and schedules Team player Why are we a great place to work?
A great working environment with continuous professional development, competitive salary and benefits.
Opportunity to work for a large, successful and rapidly growing global organisation.
Great company culture with inclusive events throughout the year.
Do you look forward to challenges, are open to learning and possess excellent communication skills?
We would love to hear from you.
You can apply by clicking on the "Apply" button below Applicants must have rights to work in New Zealand.
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