FAAC Technologies - We open worlds. Providing automation and access control, we are dedicated to satisfying end-user needs for security, safety and convenience. So come and join us on our journey to providing our valuable clients with high performance solutions for access and mobility needs, in a sustainable way.
AERO NZ (2012) Ltd is a company of FAAC Technologies.
About the Role
This is a fantastic opportunity for a passionate and motivated Sales Support Coordinator to focus on maintaining and growing customer relationships, handling sales inquiries, processing orders and providing a general level of sales support for our clients. This position is based at AERO NZ in the North Island. This permanent full-time role is critical for providing exceptional customer support.
Duties and Responsibilities
Sales Activities:
Manage inbound sales inquiries via phone, email, and online platforms
Ensure customer orders are submitted accurately and efficiently in the CRM system
Identify sales opportunities with new and existing clients
Provide detailed product information and technical support across our product range
Research and identify customer leads and engage with new prospects
Customer Support Activities:
Provide exceptional customer support by resolving inquiries and issues in a timely and professional manner
Establish, develop and maintain positive business and customer relationships
Actively promote post-sale spare parts sales
Provide telephonic support to assist clients with install & repair jobs as required
Maintain detailed records of interactions, projects, and account statuses to inform continuous improvement
Represent the business at relevant seminars and other public events in the South Island
Skills and Experience
At least 3 years in a sales or technical support role preferably in the security, automation or access control industries
Customer/Account Management
Excellent customer communication skills
Self motivated and well organised to achieve goals and schedules
Team player
Why are we a great place to work?
A great working environment with continuous professional development, competitive salary and benefits.
Opportunity to work for a large, successful and rapidly growing global organisation.
Great company culture with inclusive events throughout the year.
Do you look forward to challenges, are open to learning and possess excellent communication skills? We would love to hear from you.
You can apply by clicking on the "Apply" button below.
Applicants must have rights to work in New Zealand.
#J-18808-Ljbffr
