Do you love working with customers to satisfy their needs?Are you at your best in a fast paced environment?Do you enjoy analysing and coordinating information and adding value?Then this is the role for you…WHAT WE WILL DO FOR YOU?Established in 2005, Community Financial Services (CFS) is a New Zealand owned and operated business, providing tailored and customer centric lending solutions to their customers. We pride ourselves on our customer-centric approach and vibrant company culture, where employees and customers are genuinely valued. When you join our Sales Support team you can:Be part of a team and organisation that boasts a fantastic company culture, where our employees and customers are genuinely valued.Access to the best technology, systems and processes in the industry.Be a pivotal cog in the organisations wheel and your team members are awesome too.Eat as much fresh fruit as you want and park your car for free.Cruise in to work - based in Ellerslie you don't need to battle the traffic into the central city.WHAT WE NEED YOU TO DO?You will play a pivotal role in quickening the loan application process and ensuring our customers drive away in their new vehicles with a smile. This requires you to:Have timely and proactive communication with dealers and customers to collect all necessary information for a robust credit assessment.Collaborate with the lenders and the sales team to maximize deal opportunities.Ensure timely and accurate production of loan documentation for customers.Use your attention to detail to ensure that received documentation complies with our requirements and legislative requirements.Our organization operates on a 7-day working week, and this role follows a Sunday – Thursday roster, with Sundays worked from home.WHAT YOU CAN DO FOR US?To be the best we only hire the best, so we need you to be a super star. In addition to being awesome we are also looking for:2+ years customer service or sales support experience.A genuine desire to deliver the best customer experience, every time.Strong communication skills and amazing attention to detail.Use your initiative to ensure high levels of delivery.The ability to manage large volumes of work and meet deadlines by being flexible and adaptable.And most importantly – HAVE FUN doing all of the above!If you would like to be part of a successful and growing business, then we would love to hear from you.
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