Sales Support Advisor - ARD1032411 Do you have experience working in a customer service role, maybe in retail or hospitality? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Sales Support member within our friendly team based in Cheltenham. Joining us as a Sales Support member you'll have the benefit of working Monday to Friday and earn a basic salary relative to your experience as well as the opportunity to earn a generous quarterly bonus . You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. This Sales Support opportunity is the perfect steppingstone into a sales role and career within the insurance industry. We believe in investing in our team members and helping you reach your full potential! Work life balance is important, so this role is just 37.5 hours a week , Monday – Friday between the hours of 8:30am-5pm. Once you're feeling confident and your training is complete, the role will become hybrid , where you'll have the option to work from home 2 days of your working week. We have qualified Mental Health Ambassadors onsite for anyone who needs a chat and additional incentives for recognition. We offer knowledge development and a structured training plan to develop your corporate career and promote internal progression across the team and company. What does a Sales Support member here do? Provide great customer service to new customers over the phone and by e-mail Build positive relationships with customers and Insurers providing advice and solutions Take personal responsibility for lead generating for our sales team Meet and exceed business targets and KPI's Work in a financially regulated environment and play an important role in helping our company ensure we protect our customers What are we looking for in our Sales Support member? We welcome applications from those focused on giving the best possible experience to our customers, so we provide tons of insurance specific training when you join. We want people who are focused on giving the best possible experience to our customers. You will enjoy working in a team, be a driven, pro-active character and be motivated to do and be your best every day. Attention to detail, the ability to learn quickly and a positive attitude is also a must! In return you will be welcomed and supported by Towergate, part of the Ardonagh family, with opportunities to grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other company benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Ardonagh family Gain CII or ACII qualifications to boost your knowledge and career prospects Pensions scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please. The Company With 80 local offices, over 2000 team members and over 100,000 clients, Towergate Insurance Brokers has the largest footprint and biggest salesforce in the UK. We're community brokers and risk experts backed by the scale and spirit of the UK's largest independent broker. We've got big ambitions for the future – join us for the journey and make your mark on the local community. Job Types: Full-time, Permanent Pay: £24,000.00 per year Additional pay: Quarterly bonus Benefits: Company events Company pension Employee discount Paid volunteer time Referral programme Schedule: Day shift Monday to Friday No weekends Experience: Customer service: 1 year (required) Work Location: Hybrid remote in Wellington, GL50 1XZ Reference ID: ARD1032411 #J-18808-Ljbffr