We are a market leading, premium jewellery brand operating a network of stores across Australia, New Zealand and Canada. As an influential Sales Professional or Assistant Store Manager with Michael Hill, you'll be the centrepiece to helping each customer mark life's most memorable moments.
There's no time like the present to join Michael Hill following a captivating brand refresh, you may have seen Miranda Kerr dazzling in our diamonds and the introduction of a new wave of exclusive collections. This is a role for the long-haul; a role to indulge in exciting product knowledge, build genuine connections with customers, celebrate success, grow sales techniques, and be part of a truly passionate team.
Auckland boasts a vast network of our stores, with the upcoming addition in the newest premium shopping destination Manawa Bay we're excited to welcome new talent to the region.
If you're a sales extraordinaire or an experienced and influential leader, we want to hear from you!
What we can offer
Dedicated on-the-job training to set you up for success – an initial 12 week 'Stepping Stones' program to immerse you in product and operations knowledge
A focus on work-life balance with planned in advance rostering
An attractive monthly incentive program additional to your hourly rate to reward and recognise you for key performance achievements
Celebration of both team and individual success through region awards nights and store events
A welcoming and cohesive team environment where you will be supported to reach sales and career milestones
Sparkle with exclusive team member pricing privileges on our product range
About you
Joining us as a Sales Professional, you'll be able to:
Demonstrate a fascination to connect with our customers to discover their story; creating a premium in-store experience by showcasing our product personalised to their desires or occasion
Be comfortable in a customer-centric, highly measured environment and excited by the idea of achieving both individual and team KPIs (experience in a retail setting with POS proficiency highly regarded)
Create exceptional in-store displays and maintain high presentation standards
Actively welcome and participate in developmental coaching from knowledgeable retail leaders and fellow team members alike
Flexibility to work evenings, weekends, and public holidays on a rostered basis
As an Assistant Store Manager, you'll also:
Be personable and approachable in a strong sales environment, and maintain a positive, productive outlook on team performance, management and development
Showcase proven ability to deliver results in a driven and/or highly measured environment with an understanding of KPIs and budgets having a willingness to coach and develop team members in this area
Have confidence to oversee store operations alongside and in the absence of the Store Manager
Demonstrate a proactive approach in building clientele and brand awareness, capturing every opportunity to create new business for the store
The opportunity
You will be enthusiastic and eager to showcase and sell the Michael Hill story through our beautifully crafted product.
We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.
Join our team. We look forward to reviewing your application. Location: Auckland, 2022
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