Account & Relationship Management (Sales)Full timeWe are seeking a Sales Operations & Support Specialist to join our progressive and fast-paced 4PL logistics company (Lodestar) based in either our Greenlane, Auckland or Mount Maunganui offices.Reporting to the Sales & Marketing Manager, you will be joining a busy, agile, and experienced team that manages logistics for one of NZ's largest manufacturing exporters. You will have overall responsibility for creating efficiencies and processes that support Lodestar's evolving service offering. You will build pricing proposals with the Sales & Marketing Manager that support the business's growth opportunities, support overall account management activities, and drive market research and competitor analysis to underpin business development decision-making.Your responsibilities will include:Account management: Handling customer inquiries and issues via email and phone, ensuring a smooth and positive customer experience.Data analysis and reporting: Collect, analyze, and interpret sales data and assist in recommending improvements in reporting and dashboards.Collaborate with the Lodestar team to develop effective sales strategies.Business development with new customers.Benefits on offer:Competitive salary packageFree Regular Care Southern Cross medical insuranceFree income protection, permanent disability, and life insuranceSome flexibility with WFHSupportive, experienced, and committed teamSkills and experience:Well organized – planning and prioritization being strong attributesAgile with an action-oriented approach to workAn experienced communicatorCommitted to attention to detail – data analysis and reportingA solid time manager, able to prioritize and work to deadlinesA full driver's license as there will be some travel required between sitesIf you're looking for a role that is the core of a sales function in shipping operations, are positive, and motivated to work hard to achieve growth and widen customer bases, then we should talk!About UsOji Fibre Solutions (OjiFS) is the largest integrated pulp, paper, and fibre-based packaging manufacturer in New Zealand. Our manufacturing operations promote the efficient and complete use of sustainably sourced virgin wood-fibre from renewable forestry resources. We have an extensive team of people, who work together to produce quality products from renewable natural and low carbon resources. We are proud to be powering the circular bioeconomy.How to applyIf this sounds like your next move, click APPLY, follow the prompts to complete an application form and attach your up-to-date covering letter and CV.In accordance with Company policy, the successful candidate will be required to undergo a pre-employment medical examination, drug test, and Ministry of Justice criminal history & right to work in New Zealand check. Oji Fibre Solutions will meet these expenses.Applicants must be either a NZ Citizen, Resident Visa holder, or have the legal right to work in New Zealand.Applications close: Sunday, 5th January 2024
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