Working within a busy team of 13, the Sales Ledger Order Processor /Administrator will be tasked with carrying out daily administrational duties within the Accounts Receivable Department. Such duties will include but are not limited to: order processing, logging queries, account application processing.
Typical Responsibilities
Main responsibility will be to assist the order processing team to ensure all orders are uploaded and processed via our in-house PHP order portal in a timely manner.
To assist in the processing and monitoring of all invoice queries, including actively pursuing timely resolutions with the relevant departments or personnel.
To assist the processing of Account application forms and updating existing client accounts, thereby ensuring adherence to our company policies.
To become fully competent, through in-house training, in the use of the Company's computer systems to meet customer requirements and communicate accurate and valid information when conversing with both internal personnel and external customers.
Any other duties commensurate with the role.
Person Specification
Candidates shall be able to demonstrate the necessary qualifications, experience, skills, and traits to meet the requirements set below. Requirements for the role shall be evidenced on the application form and in the interview process. Please use the following as guidance when completing the further information section of your application form.
Qualifications
NVQ Level 2 in Business & Administration or equivalent IT qualification - Desirable (To be identified by Application)
Experience
Experience of working in a busy office - Essential (To be identified by Interview / Application)
Skills / Abilities
Excellent customer service skills - Essential (To be identified by Interview)
Great telephone manner - Essential (To be identified by Interview)
Competent using Microsoft Office packages including Word, Excel and Outlook - Essential (To be identified by Interview / Application)
The ability to maintain accurate records - Essential (To be identified by Interview)
Good interpersonal skills and the ability to work as part of a team - Essential (To be identified by Interview)
Other
Commitment to confidentiality and data protection - Essential (To be identified by Interview)
Enthusiasm and willingness to learn - Essential (To be identified by Interview / Application)
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