Skip to content Are you an accomplished senior sales professional with a proven track record in creating a sales growth strategy and motivating teams to achieve targets? Are you ambitious and driven with an innate ability to open new doors and convert new business with flair and style? Do you have a passion for all things beautiful – textiles, interiors, architecture and design?Lead the Sales and Client Service offering for this leading NZ luxury design and manufacturing brand.On behalf of Nodi Handmade Rugs and Carpet, The Pond Recruitment is seeking a proven senior Sales and Relationship Management expert to join our clients' growing and ambitious business, designers, and producers of naturally sourced, handcrafted rugs and carpets. This is a leadership role working directly with Olivia Moon, a talented founder and CEO who has built a rocket ship brand and company with big growth plans in the next 5 years. You'll play a critical part in growing this brand in new markets and categories, always delivering on Nodi's promise to enrich and elevate people's lives by creating a natural place of connection between people and their everyday living and working environments. With customers searching for design-led and naturally sourced interior products for their fashionable homes, retail spaces, hotels or restaurants, this role will suit someone with a strong commercial or personal connection to the world of quality products, interiors, design, and even architecture. Your connection or passion for this space must be underpinned by a highly disciplined and results-driven sales career. You must be able to confidentially speak to examples in your career that directly contributed to meeting critical business growth goalsThis role reports directly to the CEO, leads an existing team of three, and will complete the newly established senior leadership team – Head of Finance, Head of Marketing, and Head of Operations. You will be responsible for overseeing the sales and revenue operations for Nodi's business, specifically creating and executing a sales growth strategy, driving new revenue growth with prospective and existing high-value customers, building profitable partnerships, and mobilising a sales team to achieve their own targets. A pivotal role in ensuring sales and client service excellence, with a primary focus on revenue to support Nodi's growth strategy and profitability targets.You will also play a crucial part in the nationwide launch of a new, yet piloted category, of high-end carpet to the NZ market. This evolved offering brings with it an entirely new set of customers that will need to be identified, targeted, and onboarded through a seamless go-to-market sales strategy. An exciting and gritty program of work that will also directly contribute to the business's growth goals.Ready to step into your next ambitious role? Want to join a dynamic and progressive company with big growth plans in the coming years?The breakdownWe are looking for an operations expert with:Minimum of 8 years' total commercial experienceMinimum of 2 years in a leadership role within the luxury products, interiors, or design industry.Experience with CRM systems, funnel management, sales forecasting, and data analysis tools.Strong personal connection to the world of quality products, interiors, design, or architecture.Some key responsibilities are:Team Leadership: Lead, mentor, and develop the sales team, fostering a culture of discipline, collaboration, achievement, and funMarket Development Strategy: Develop and execute both short-term and long-term market development strategies for key channels: Interior designers, architects, and carpet resellers, to achieve the company's revenue and growth objectivesClient Relationships: Manage, deepen relationships and identify opportunities for growth with key accounts, including trade interior designers, architects, and major retailersCustomer Experience: Ensure an exceptional customer experience by addressing client needs effectively, and ensuring our systems support great serviceContract Negotiation: Lead negotiations with key accounts and partners, securing long-term partnershipsSales Forecasting: Develop and maintain accurate sales forecasts, track sales performance, and report on key metricsCRM Management: Oversee the use of CRM systems to track client interactions, manage sales pipelines, and ensure data accuracyBudget Management: Manage the sales budget, ensuring resources are allocated effectively to maximize ROIYou will be someone who has… A balanced blend of strategic thinking and hands-on sales executionDrive, self-motivation, and is goal-orientedExceptional communication and negotiation skillsStrong leadership presence with the ability to inspire and guide a sales teamCustomer-centric mindset with a passion for delivering outstanding serviceThe rewardSalary range of $140k - $160k per year + KiwiSaverPerformance bonusJoin the Senior Leadership TeamCredit Card (Expenses / Client Entertainment / Petrol / Travel)Tools of the trade (Apple laptop, phone and phone package)Nationwide travelCentral Auckland location (city fringe)Apply todayIf this role sounds like you then apply online or e-mail Recruitment Director Will Gregory directly: ****** with a brief summary of why you may be interested in this position & a copy of your CV. The Pond is exclusively recruiting this role on behalf of Nodi Rugs and Carpet, all interest or applications must be registered via The Pond Recruitment.About The Pond The Pond is committed to becoming New Zealand's number one specialist recruiter. We focus on finding the best candidates in the local and overseas market, that last the distance and help transform our clients' businesses. Established in 2006, The Pond is driven by a dedicated team of experienced recruiters and support team who get results for clients daily. Our audited placement average is 4.6 years, so the people we place do stick.Report this job advert What can I earn as a Relationship Manager
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