Retail Assistants (Retail & Consumer Products)As the home of gaming and pop culture, we sell fun - our products are the coolest in the galaxy! - but we also have fun, with spectacular events, celebrations, competitions, and other festivities to brighten your workday.We take pride in being a safe, inclusive and supportive workplace, offering employee benefits that make a meaningful difference, and investing in our people's development to help them build long and rewarding careers.Your new role awaits…As a Sales Associate, you will provide quality customer service, keep your store looking great, and deliver the ultimate EB Experience.Responsibilities:Achieving sales and KPI targetsMaintaining in-depth and accurate knowledge of products and current promotionsAssisting with day to day store operationsMaintaining the store's appearance and organisation to a high standardInventory control and loss preventionEmbracing and upholding our Ethos values of Family, Integrity, Vitality, Vision, Accountability, Recognition, and Sustainability.What are we looking for?Commitment to providing exceptional service based on meeting the needs of the customerStrong communication and interpersonal skillsAbility to solve or escalate problems that may arise, such as resolving customer complaintsVitality and enthusiasm for gaming and pop cultureWhat more do we offer?Employee discount at EB Games and Zing in store and onlineBenefits platform with discounts at all your favourite retailersFlexibility to support you and maintain work-life balanceEmployee Assistance Program (EAP) for you and your familyA little more about us…Over 25 years EB Games has become one of Australia & New Zealand's leading retailers, but we don't do retail like most companies. Step into our stores, office or warehouse and the energy and passion is undeniable. With more than 400 locations, EB Games and Zing Pop Culture are the home of expert advice, service, and iconic gaming and pop culture products.If you think you'd be the perfect fit - APPLY NOW!
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