We have been around for a while now, nearly 30 years in fact, under names such as CityLink and TeamTalk. With a new name, a fresh attitude, and an orange pop, Vital has delivered a wide range of innovative services, transforming the way we do business and enabling critical communications across the country. Vital aims to provide the most connected, seamless, integrated networks and absolute coverage even in the most remote locations.We are looking for a Sales Associate to join our team in Vital's Wellington Headquarters.The Sales Associate is a junior role which will work closely with; Sales, Finance, Customer Delivery and Network Operations to identify and meet the needs of our customers. By exceeding our customer expectations, the Sales Associate will retain and grow revenue within a portfolio of Vital's named direct and channel accounts. Through close customer engagement and acting as the customers advocate within Vitals business, you will grow existing business relationships and new opportunities.Collaboration, communication, and teamwork are essential parts of this role, so we are on the hunt for someone who is an active team player.What does the role look like?Exhibit strong customer focus - champion the customer with internal and external stakeholders.Regular and consistent contact with customers with appropriate levels of focus. – your allocated high value accounts contacted once per month.Data entry into Vitals CRM (Sugar) and in Vitals ticketing system (Service Now).Working with the Customer Delivery team to ensure good customer journeys.Building and maintaining solid two-way relationships with the customer.Work with the wider sales team on prospecting potential new business opportunities.Establishing new accounts through building credible relationships to maximise repeat and sustainable long-term business.Maintain a big picture view for each customer and look to the opportunities for the client in the future.Responsible for qualifying and generating sales opportunities for existing and new customers.Establishing new accounts through building credible relationships to maximise repeat and sustainable long-term business.Build upon insight from developed customer relationships to deliver on the customer needs.Provide forecasts on best case and most likely sales volumes over relevant time periods.Provide feedback to Head of Sales and team on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation for designated customers.Provide feedback to Vital on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to their customers by extending Vital offerings.Implements appropriate strategies and mitigation to ensure minimum Customer Churn.What does our successful Sales Associate look like?Some knowledge of Sales Account Management processes.Excellent Relationship skills.Technical overview knowledge of the telecommunications industry would be an advantage.Ability to drive initiatives in conjunction with multiple parties.Effective negotiations skills.Enjoy working with a busy, varied team environment.Minimum of 2 years' experience in a similar role.Why Vital?As well as a supportive working environment, competitive salary and bonus scheme, Vital offers sweet perks including but not limited to;Vitality Team Staff Events'Feel Good Fridays' and more!If you are interested in what we do and think you could make a great contribution to our team, then don't hesitate to apply!Applications close 22nd April 2024Please note we are currently not seeking agency assistanceYour application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a sales associate?What's your expected annual base salary?Report this job advert Don't provide your bank or credit card details when applying for jobs.#J-18808-Ljbffr
