Animates is New Zealand's leading pet care company with 46 pet specialty retail stores, 28 grooming salons and 15 vet clinics and growing.
As part of our busy, vibrant Taupo store, you'll enjoy being part of a close-knit team and will have easy access to public transport and plenty of parking.
This position is permanent, part time, working on Sundays from 10:00am-4pm and Tuesdays 10:00am-3pm.
What will I be doing? This isn't your regular customer service role. Here at Animates, the advice you give and the products you sell make a real difference to the lives of pets.
Our values-led culture and extensive training will develop your expertise to provide specialist nutrition advice, suggest educational toys and know what fish species make good tank-mates + much more! Other daily tasks include fulfilling eCommerce orders, and you may be required to lift heavy items e.g. bags of dog food.
What we're looking for: You'll pride yourself on delivering customer service excellence, proactively seek solutions and be committed to ongoing learning.
To be successful you'll also have:
Experience in a customer facing role (retail experience preferred)
Physical ability to lift stock (up to 20kg)
Flexibility to work weekdays, weekends and public holidays
A positive attitude and dedication to being a valuable team member
Why you will love Animates: You will join a fun and passionate team, who are dedicated to making the world a happier place through the love of pets. We offer a supportive company culture with Managers committed to the wellbeing of their people and where everyone embodies the Animates values – passion, authenticity, care, knowledge, and togetherness! We encourage you to bring your whole self to work and pride ourselves on being an inclusive Rainbow Tick Certified Employer.
We also offer: Ongoing learning and development
Various career progression pathways
Generous discounts at our retail stores and vet clinics
Parental leave benefits to support your growing family
Give back to your chosen charities through our 'Paws for Good' volunteer leave
Paid bereavement leave following the loss of a pet
Access to free counselling through our Employee Assistance Programme
Stability. Be part of a business that's growing and thriving
If you share our love for the pet parents we serve, the merchandise we sell, and the work we do, this is a place for you to build a rewarding career!
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