Retail Assistants (Retail & Consumer Products)
Casual/Vacation
Animates is New Zealand's leading pet care company with 46 pet specialty retail stores, 28 grooming salons, 15 vet clinics and growing!
As part of our busy Invercargill store, you'll join a successful, customer-oriented team, delivering exceptional service to our customers and their pets.
This is a casual opportunity working over the Christmas period. Days will vary and will include weekdays, weekends, and public holidays, so flexibility is a must.
What will I be doing? This isn't your regular customer service role. Here at Animates, the advice you give and the products you sell make a real difference to the lives of pets.
Our values-led culture and extensive training will develop your expertise to provide specialist nutrition advice, suggest educational toys, and know what fish species make good tank-mates + much more! Other daily tasks include fulfilling eCommerce orders, and you may be required to lift heavy items e.g. bags of dog food.
What we're looking for: You'll pride yourself on delivering customer service excellence, proactively seek solutions, and be committed to ongoing learning.
To be successful you'll also have:
Experience in a customer-facing role (retail experience preferred) Physical ability to lift stock (up to 20kg) Flexibility to work weekdays, weekends, and public holidays A positive attitude and dedication to being a valuable team member Why you will love Animates: You will join a fun and passionate team, who are dedicated to making the world a happier place through the love of pets.
We offer a supportive company culture with Managers committed to the wellbeing of their people and where everyone embodies the Animates values – passion, authenticity, care, knowledge, and togetherness! We encourage you to bring your whole self to work and pride ourselves on being an inclusive Rainbow Tick Certified Employer.
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