JOB DESCRIPTION Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
Your day at NTT DATA
We are looking for an admin and customer service superstar who loves dealing with customers, knows how to build great relationships, and is keen to learn a number of different skills to support the sales team. The right person will see this as an amazing opportunity to build or launch their IT career over the next 5 years.
This role will involve building relationships with customers and vendors, quoting and ordering on new software and renewals, invoices and enquiries. You will need to learn how to use a number of different tools and systems and experience using Outlook and Excel is a must. What you'll be doing Key Responsibilities: Establishing relationships with vendors and distributors for queries, quotes, orders and negotiating pricing Supporting our key customers by answering queries via email and phone or in person, quoting, ordering and invoice queries Attend vendor functions, trainings and meetings when required Provide support to the sales team by managing salesforce opportunities, opening and closing quote and order cases, providing reports and information as requested Becoming proficient in Microsoft tools and portals such as POET, Azure Portal, M365 Admin portal, eAgreements, CSP Portal. Any experience in this is advantageous Being proactive in providing quotes to customers for renewals, and following up until an outcome is achieved Knowledge and Attributes: Detail oriented and highly organized. Ability to take ownership work in a high paced environment. Relevant analytical skills. Good communication skills both verbal and written. Must be service oriented and have a positive attitude to work. Senior level knowledge and understanding of sales processes, tools and methodologies would be advantageous. Able to work in a team and independently, applying a proactive approach to work processes. Displays an ability to use judgement to make decisions about work process and apply improvements. Academic Qualifications and Certifications: High / Secondary School diploma or equivalent qualification. Desired Experience: Microsoft Office suite, especially Outlook, Teams and Excel Relevant demonstrated experience with quoting tools would be an advantage. Knowledge of Microsoft Tools such as; POET, Azure Portal, M365 Admin portal, eAgreements, CSP Portal – Not required but would be advantageous Sap Workplace type:
Hybrid Working About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.