BruntWork | Full time: 35 paid hours per week or more Work Timezone - Must be a City eg London New Zealand Work Schedule Fixed Schedule Remote Job TestTrack General Test Industry Other Job DescriptionThis is a remote position. Work Schedule: Full-time / Monday - Friday, 9 am to 5 pm (5AM - 1PM PHT) New Zealand time with a 30-min unpaid lunch break Essential Duties and Responsibilities ? Manage email inbox and receive inbound calls ? Respond to customer web queries about company products and services ? Set appointments for Sales Representatives and Operations Manager ? Allocate leads from lead generation database ? Regularly update CRM and Job Management Software to maintain data quality ? Assist with preparation of key documentation for clients and staff ? Work closely with the accounts team to ensure that invoices and payments are correctly formatted/created ? Assist with developing marketing materials for commercial distribution ? Prepare and submit sales quotations ? Handle franchisee inquiries and provide information about the franchise model and opportunities ? Assist with other ad hoc administrative and accounts duties as required Requirements Skills and Competencies ? Excellent verbal and written communication skills ? High attention to detail ? High level of computer literacy ? Friendly and Professional – able to deal with customers when they are on-site while cleaning is being performed ? Team player – the ability to work within a team where members depend on each other to get work done ? Self-starter - able to identify work that needs to be done and do it without being instructed to do so ? Desire to learn, seek new challenges, and take on additional responsibilities ? Reasoning ability. Good common sense with the ability to solve practical problems ? Flexible and adaptable – able to operate in a fast-paced environment and change to suit the conditions Education, Certifications, and Experience ? At least 3 years' experience in an administrative role or customer service ? Experience with accounting software (such as Xero) and payroll software is advantageous ? Tertiary qualifications are preferred Language Skills ? Ability to speak and write English fluently and relay information between the team, customers, office staff, and potential franchisees Permanent work from home Immediate hiring Steady freelance job ZR_15356_JOB Requirements # Analyze the role above, is it now a Customer Service role, a Sales role, or a Admin role? If it's any of the three, please recommend the most accurate or appropriate job title for it.
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